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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $28.37
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
L'Ermitage Beverly Hills has been an iconic luxury hotel deeply rooted in the fabric of Beverly Hills since 1975. Known for its warm and welcoming atmosphere, L'Ermitage offers an incomparable all-suite experience featuring residentially inspired layouts that make every guest feel at home. The hotel proudly showcases a unique and exquisite art collection, alongside top-tier amenities designed to cater to the comfort and preferences of its discerning clientele. Its service model is bespoke and tailored, creating an environment where both guests and team members share a sense of belonging and exceptional care. The property is synonymous with refined luxury, delivering... Show More
Job Requirements
- Must be able to bend, stoop, squat and stretch to fulfill necessary tasks
- Must be able to lift, push, and pull up to 25lbs on a regular and continuing basis
- Must be able to stand and exert well-paced mobility for up to 8 hours in length
- Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity
Job Qualifications
- High school graduate or equivalent education preferred
- 1 to 2 years previous experience in a similar position in a luxury hotel preferred
- Ability to motivate and inspire others to work cooperatively to achieve a designated goal
- Ability to maintain confidentiality of guest information and pertinent hotel data
- Flexible schedule willing and able to work shift duties that may include evenings, nights, weekends, and holidays
- Maintain a neat and well-groomed appearance as per specific standards
Job Duties
- Maintain and execute 5-star Forbes and 5 Diamonds AAA standards
- Maintain complete knowledge of and comply with all departmental policies, service procedures and standards, and correct maintenance and use of equipment
- Create positive guest relations by anticipating guests’ needs, responding promptly and always acknowledging guests
- Be familiar with all hotel services, features and local attractions, and activities, to respond to guest inquiries accurately
- Monitor and maintain cleanliness, sanitation, and organization of assigned work areas
- Clean and service assigned rooms in accordance with service procedures and standards
- Remove all dirty terry and replace with clean par to designated layout
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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