Room Attendant

Highgate Hotels is a premier real estate investment and hospitality management company, widely renowned for its innovative approach within the hospitality industry. With its dominant presence in major U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, Highgate is a leader in managing and operating a diverse portfolio of properties. Moreover, Highgate is rapidly expanding its footprint internationally in key markets including Europe, Latin America, and the Caribbean. The company oversees a global portfolio with an aggregate asset value exceeding $20 billion, generating over $5 billion in cumulative revenues annually. This impressive scale is supported by Highgate's expertise in guiding properties through every phase of the hospitality lifecycle—from initial planning and development, through recapitalization, to final disposition. The company’s ability to tailor unique hotel brands and deploy cutting-edge proprietary revenue management tools allows it to predict and respond to changing market dynamics, thereby maximizing asset value and operational performance. The organizational strength of Highgate is reflected in its executive team, which includes some of the industry’s most experienced leaders in hotel management. This expertise has established Highgate as a trusted partner for leading ownership groups and major hotel brands alike. The company maintains corporate offices across several key cities, including London, New York, Dallas, and Seattle, enhancing its global reach and collaborative capabilities.

Located at the Courtyard Portland East in Portland, Oregon, the Room Attendant role is a vital position within the Highgate family. The Room Attendant is primarily responsible for ensuring that all guestrooms maintain the highest standard of cleanliness and appeal. This role directly contributes to the guest experience by providing attentive, courteous, and efficient service, thereby upholding the brand’s commitment to excellence. Responsibilities focus on the physical cleaning and maintenance of guest rooms and adjacent areas, involving tasks such as pre-cleaning preparations, guest supply replenishment, and meticulous sanitation of rooms according to company standards. In addition to these cleaning duties, the Room Attendant also plays a key role in maintaining the overall appearance and upkeep of hallways, public areas, and storage closets. The position requires constant restocking of supplies like linens and cleaning chemicals, accurate reporting of missing guest room items or maintenance issues, and diligent management of lost and found items. Importantly, the Room Attendant acts as a frontline representative ensuring that guests’ satisfaction remains a top priority through every aspect of their stay. This hourly role at Highgate epitomizes the company’s dedication to quality service, operational excellence, and a positive work environment for its employees. It offers individuals the opportunity to become part of a world-class hospitality management company that values innovation, teamwork, and professional growth.