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Room Attendant

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $16.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Training and development programs
Paid holidays with time and a half pay for hours worked
Employee Social Events
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off

Job Description

Holiday Inn - Austin Midtown, TX, is a reputable franchised hotel managed by First Call Hospitality, a well-established hotel management company known for owning, developing, and managing over 50 properties. First Call Hospitality provides its employees with extensive training, development opportunities, and a stable work environment, fostering a long-term home for dedicated professionals in the hospitality industry. Holiday Inn - Austin Midtown operates in a competitive lodging market, striving to deliver exceptional service by investing heavily in its team members and encouraging a culture where employees are valued for their contributions and individuality. Established with a rich history of service, the hotel emphasizes core values such as "Bringing Our Best" and the belief that team collaboration significantly improves workplace effectiveness and guest satisfaction. The company also celebrates its achievements, recognizing the hard work and success of its employees in a supportive and engaging atmosphere.

The role of Room Attendant at Holiday Inn - Austin Midtown is an essential position within the hospitality operation. The primary responsibility is to maintain impeccable cleanliness and readiness of guest rooms to ensure a positive and memorable stay for overnight guests. This role necessitates thorough preparation of rooms, ensuring they are clean, fully stocked, and in proper working condition. The Room Attendant's duties extend beyond routine cleaning, including contributing to the overall safety and security of the hotel by promptly reporting any damage or safety concerns and assisting when emergency situations arise. This position requires attention to detail, reliability, and a proactive attitude towards maintaining the hotel's standards of quality and guest satisfaction. Starting with a competitive hourly wage of approximately 16 dollars an hour, this job offers a meaningful career opportunity within a well-supported team and a chance to grow within the hospitality industry. Candidates interested in this role will find a workplace that values their hard work, offers meaningful benefits, and invites them to be part of an extraordinary team dedicated to providing excellent guest service while nurturing employee development and engagement.

Job Requirements

  • Must be able to successfully complete tasks in prescribed timeframe
  • ability to work alone to clean all zones of the guest room/suite with an even temperament
  • effectively communicate with our guests
  • good eye for detail

Job Qualifications

  • Prior experience in housekeeping or room attendant role preferred
  • good communication skills
  • strong attention to detail
  • ability to work independently
  • basic knowledge of cleaning and sanitation standards
  • high school diploma or equivalent preferred

Job Duties

  • Clean and prepare guest rooms including picking up and removing trash
  • change linen and make the bed
  • clean entire bathroom
  • sweep, vacuum and dust guest room
  • clean windows and mirrors
  • retrieve, stock, restock and store the housekeeping cart
  • respond to guest inquiries and requests as appropriate
  • report any damage, mechanical problems, or missing room equipment/items
  • promptly turn in found items with documentation to Lost and Found
  • participate in deep cleaning programs as assigned

Job Criteria

Experience

No experience required


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