Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.25 - $18.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Life insurance
Disability insurance
Job Description
Fantasy Springs Resort Casino is a premier entertainment and hospitality venue located in Palm Springs, California. Known for its vibrant atmosphere, luxurious accommodations, and exceptional guest services, Fantasy Springs Resort Casino offers visitors an unforgettable experience blending gaming, dining, and relaxation. The resort features a wide array of amenities including a full-service casino, multiple restaurants, a tranquil spa, and beautiful guest rooms that combine comfort with elegance. With a commitment to maintaining high standards of cleanliness and customer satisfaction, Fantasy Springs Resort Casino prides itself on creating a welcoming and pristine environment for all guests.
The role of a Housekeeper at Fantasy Springs Resort Casino is vital to upholding the resort's reputation for excellence. The primary responsibility is to clean and stock guest rooms meticulously to ensure that each room meets the resort's stringent standards of cleanliness and guest readiness. This role involves a variety of cleaning tasks such as scrubbing bathtubs, toilets, sinks, and other surfaces, changing bed linens, dusting furniture and fixtures, vacuuming floors, and replenishing supplies and amenities. Housekeepers must also handle the physical demands of the job, including lifting heavy bedspreads, pushing and pulling cleaning carts, and working in confined spaces.
Beyond cleaning, housekeepers play a guest-facing role by responding to guest inquiries, providing information and directions, and handling special requests promptly to enhance the guest experience. They also support safety protocols by reporting hazardous conditions or suspicious activities to the security department and assisting in emergency procedures if needed. This full-time position requires strong attention to detail, the ability to work efficiently under time constraints, and good communication skills to interact with guests and team members professionally.
Fantasy Springs Resort Casino offers opportunities for growth within the hospitality industry, supported by a workplace that values teamwork, respect, and continuous improvement. The housekeeper position is a critical part of the housekeeping team, contributing directly to guest satisfaction and the overall smooth operation of the resort. Candidates interested in this role should be prepared for a dynamic work environment where physical stamina and a customer-oriented mindset are essential. This position does not involve supervisory responsibilities, allowing housekeepers to focus on their specific duties and contribute effectively to the team's goals.
The role of a Housekeeper at Fantasy Springs Resort Casino is vital to upholding the resort's reputation for excellence. The primary responsibility is to clean and stock guest rooms meticulously to ensure that each room meets the resort's stringent standards of cleanliness and guest readiness. This role involves a variety of cleaning tasks such as scrubbing bathtubs, toilets, sinks, and other surfaces, changing bed linens, dusting furniture and fixtures, vacuuming floors, and replenishing supplies and amenities. Housekeepers must also handle the physical demands of the job, including lifting heavy bedspreads, pushing and pulling cleaning carts, and working in confined spaces.
Beyond cleaning, housekeepers play a guest-facing role by responding to guest inquiries, providing information and directions, and handling special requests promptly to enhance the guest experience. They also support safety protocols by reporting hazardous conditions or suspicious activities to the security department and assisting in emergency procedures if needed. This full-time position requires strong attention to detail, the ability to work efficiently under time constraints, and good communication skills to interact with guests and team members professionally.
Fantasy Springs Resort Casino offers opportunities for growth within the hospitality industry, supported by a workplace that values teamwork, respect, and continuous improvement. The housekeeper position is a critical part of the housekeeping team, contributing directly to guest satisfaction and the overall smooth operation of the resort. Candidates interested in this role should be prepared for a dynamic work environment where physical stamina and a customer-oriented mindset are essential. This position does not involve supervisory responsibilities, allowing housekeepers to focus on their specific duties and contribute effectively to the team's goals.
Job Requirements
- some housekeeping experience preferred
- understanding both written and oral English language
- ability to push or pull heavy equipment up to 100 lbs
- ability to scrub and scour surfaces, extend arms over head to perform cleaning tasks, and work in confined spaces
- ability to communicate effectively with other employees as well as guests
- ability to follow instructions and directions and meet deadlines, including the thorough cleaning of a minimum of 14 rooms as specified by management
- must be 18 years of age or older
Job Qualifications
- some housekeeping experience preferred
- ability to communicate effectively with other employees as well as guests
- ability to follow instructions and directions and meet deadlines
- must be 18 years of age or older
Job Duties
- clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending, and stooping
- strip and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs
- dust all furniture, pictures, drawers, window ledges, and shelves thoroughly
- push and pull vacuum throughout the entire room and empty trash
- replenish amenities, linens, and supplies in the guest room
- sign for room keys, push and restock heavy cart to and from assigned rooms
- visually inspect room for cleanliness and appearance and signify completion of room
- expedite special guest requests, such as extra towels, blankets, or pillows
- report all suspicious persons or actions, hazardous conditions, etc., to the Security Department
- turn all items found in the employee's working area to the Hotel Lost and Found department
- respond to guests questions
- provide guest assistance, directions, and information as requested
- provide instruction and/or guidance for guest and employee safety in fire or other emergencies
- assist the Houseperson when necessary
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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