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ROOM ATTENDANT

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

career opportunities
Job enrichment
supportive work environment

Job Description

Hyatt Hotels is a globally recognized hospitality company known for delivering unique and rewarding experiences that go beyond just providing accommodation. Renowned for its commitment to exceptional design, innovative cuisine, and attentive service, Hyatt aims to inspire every guest during their stay. Among its distinguished brands is Hyatt Place, a modern and innovative hotel concept designed to offer guests a blend of relaxed style and uncompromising standards of quality and comfort. Hyatt Place represents a new kind of Hyatt experience where guests can enjoy a welcoming, sophisticated environment that caters to their unique needs, making their stay memorable and comfortable.

Hyatt Place is searching for Room Attendants/Housekeeping Hosts who play a crucial role in maintaining the hotel’s high standards of cleanliness and guest service. This position is pivotal in creating a home-away-from-home atmosphere by ensuring that guest rooms are impeccably clean, comfortable, and inviting. The role demands individuals who take pride in their work and possess a strong commitment to service excellence. Room Attendants at Hyatt Place contribute directly to the guest experience by delivering attentive, helpful, and friendly service while supporting a culture of teamwork. This role requires previous cleaning experience and strong communication skills to interact effectively with guests, helping to meet and exceed their expectations.

Working at Hyatt means being part of an esteemed team that values professionalism, efficiency, and creating meaningful experiences for guests. The hotel environment is dynamic and fast-paced, offering employees opportunities for career growth, job enrichment, and a supportive work culture. Hyatt is dedicated to the development and recognition of its associates, understanding that their dedication is key to the hotel's success. The Room Attendant/Housekeeping Host position at Hyatt Place is both challenging and rewarding, fitting those who thrive in service-oriented roles and are eager to contribute to a high-quality guest experience.

If you are passionate about providing exceptional service, enjoy working in a vibrant environment, and meet the qualifications required, Hyatt Place offers a fulfilling opportunity to grow professionally while making a positive impact on guest satisfaction. This role requires flexibility to work weekends and holidays, physical ability to handle moderate lifting and cleaning tasks, and a true desire to satisfy the needs of others. The position is open to individuals who are at least 18 years old and possess strong English communication skills. Join Hyatt Place and discover how this unique hotel experience can perfectly fit your lifestyle. It’s so you™.

Job Requirements

  • Must be 18 years or older
  • Prior cleaning experience
  • Customer service experience in a hotel or related field
  • Ability to work weekends and holidays
  • Strong command of English language including speaking, reading and writing
  • Ability to learn quickly
  • Ability to multi-task
  • Ability to lift, push, and pull a minimum of 20 lbs

Job Qualifications

  • Prior cleaning experience
  • Customer service experience preferably in a hotel or related field
  • Ability to work weekends and holidays
  • Strong command of English language including speaking, reading and writing
  • Ability to learn quickly
  • Ability to multi-task
  • Ability to lift, pull, and push moderate weight of at least 20 lbs
  • Must be 18 years or older
  • Genuine desire to satisfy guest needs in a fast-paced environment

Job Duties

  • Maintain cleanliness of assigned guest rooms
  • Provide welcoming and helpful service to guests
  • Ensure rooms are comfortable and inviting
  • Communicate effectively with guests and team members
  • Operate cleaning equipment safely
  • Follow hotel standards and procedures for housekeeping
  • Assist with other cleaning tasks as needed

Job Criteria

Experience

Mid Level (3-7 years)


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