Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $12.75 - $16.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Uniform allowance
Employee Discounts
Career advancement opportunities
Training and Development
Retirement Plan

Job Description

LBA Hospitality is a distinguished hospitality company known for its commitment to providing exceptional guest experiences across its portfolio of hotel properties. With a focus on friendly hospitality and adherence to rigorous industry standards, LBA Hospitality emphasizes quality, professionalism, and care in every aspect of its service delivery. The company values trustworthiness and integrity, especially for roles that require access to guest rooms and sensitive areas within the property, ensuring that guest privacy and safety are paramount. As a reputable player in the lodging industry, LBA Hospitality offers a variety of career opportunities with paths for advancement and a supportive work environment designed to nurture growth and excellence.

This Housekeeper position at LBA Hospitality plays a critical role in maintaining the cleanliness and overall presentation of guest rooms and other hotel areas. The Housekeeper is responsible for cleaning and sanitizing rooms to brand standards, managing supplies efficiently, and adhering to company policies on safety and guest interaction. The role demands someone who demonstrates honesty and professionalism while performing physically demanding tasks such as standing for long periods and lifting heavy items. The work environment is fast-paced and requires a high level of attention to detail to ensure all guest rooms meet expectations for cleanliness, safety, and amenities.

A typical day for a Housekeeper involves thoroughly cleaning vacant rooms to prepare them for new guests, while also maintaining the cleanliness of occupied rooms within specified timeframes. This requires following detailed cleaning checklists and procedures consistently. The Housekeeper will also assist in the upkeep of public spaces within the hotel, such as restrooms, stairwells, and back-of-house areas, ensuring all spaces reflect a welcoming and professional environment. Responsiveness to guest requests and inquiries is key, as is the maintenance of personal professional appearance in line with uniform and grooming standards.

The position requires physical stamina and the ability to perform major life activities including standing, lifting, bending, reaching, and communicating effectively. Candidates must be able to handle equipment and materials properly while maintaining sanitation and cost controls. It offers opportunities for growth within the company, such as promotions to Room Inspector or Housekeeping Manager roles for those demonstrating excellence and leadership potential.

Joining LBA Hospitality as a Housekeeper means becoming part of a team dedicated to hospitality excellence. The company fosters a culture of respect, safety, and teamwork, providing training and support to ensure each associate can perform their duties to the highest standards. This role is on-site and involves working various shifts, including weekends, emphasizing availability and dedication. Overall, this position is essential to upholding the hospitality brand’s reputation through consistent, quality service and operational efficiency.

Job Requirements

  • High school diploma or equivalent
  • Prior housekeeping experience preferred
  • Ability to perform major life activities including standing, lifting up to 60 pounds unassisted, bending, reaching, and communicating
  • Ability to stand for extended periods and carry out physically demanding tasks
  • Must pass appropriate security clearances
  • Ability to maintain professional appearance and adhere to grooming standards
  • Ability to follow safety and security protocols
  • Must be able to work flexible shifts including weekends
  • Must have honesty and trustworthiness to access guest rooms and property

Job Qualifications

  • Prior housekeeping experience in lodging, housing, hotels, hospitals, or care facilities preferred
  • High school diploma or equivalent
  • Knowledge of guestroom cleaning procedures and sanitation standards
  • Ability to use computerized systems like Quore and Hotel Effectiveness
  • Strong communication skills with guests and co-workers
  • Ability to follow cleaning procedures systematically
  • Ability to work independently and as part of a team

Job Duties

  • Provide excellent guest service in an efficient, courteous, professional manner
  • Clean guest rooms thoroughly maintaining sanitation and adhering to company procedures
  • Manage supplies organization and usage efficiently
  • Maintain a crisp, clean and professional appearance adhering to grooming and uniform standards
  • Report any discrepancies or hazardous conditions to the immediate supervisor
  • Assist in maintaining common and back-of-house areas in a clean and orderly condition
  • Respond promptly and professionally to guest requests and inquiries

Job Criteria

Experience

Mid Level (3-7 years)


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