Room Attendant

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
401(k) retirement match
Paid holidays
Paid Time Off
Employee assistance program

Job Description

Peachtree Group is a well-established hospitality company known for its commitment to delivering exceptional guest experiences through quality accommodations and outstanding service. Operating several hotels across various locations, Peachtree Group prides itself on maintaining high standards of cleanliness, comfort, and guest satisfaction. The company has built a solid reputation for fostering a supportive and engaging work environment that encourages professional development and teamwork among its staff. As an industry leader, Peachtree Group continuously invests in its employees by providing comprehensive training and ample opportunities for career growth within the hospitality sector.

The role of the Room Attendant is integral to the daily operations of the Housekeeping Department at Peachtree Group. Room Attendants are responsible for the cleanliness and maintenance of guest rooms and common areas, ensuring that every aspect meets the hotel's standards of excellence. This position requires a strong attention to detail, efficiency, and the ability to work collaboratively with other members of the housekeeping team. Effective communication skills are essential as Room Attendants regularly interact with guests and colleagues to provide outstanding service and address any inquiries or issues promptly. The role also entails performing laundry duties, managing housekeeping supplies, and reporting any damages or repair needs to management.

Room Attendants play a crucial role in creating a welcoming and comfortable environment for guests, directly impacting their overall experience and satisfaction. In addition to technical cleaning skills, the role demands a customer service-oriented attitude, a proactive approach to identifying and solving problems, and a dedication to maintaining a clean and safe environment. Peachtree Group offers a supportive workplace with a strong emphasis on teamwork and mutual respect, providing Room Attendants with the resources and support needed to excel in their responsibilities.

This position is typically full-time and offers competitive compensation reflective of the industry standards. Employees at Peachtree Group also benefit from a comprehensive benefits package that includes medical, dental, vision, disability, and life insurance, along with a generous 401(k) retirement match. Work-life balance is prioritized through paid holidays and paid time off, ensuring that staff members have time to recharge and maintain personal well-being. Additional perks such as access to an Employee Assistance Program and Fund further enhance the overall employee experience. Peachtree Group is committed to hiring dedicated individuals who are passionate about hospitality and thrive in a dynamic, customer-focused environment.

Job Requirements

  • High school diploma or equivalent
  • previous housekeeping experience preferred
  • strong communication skills
  • ability to work flexible hours including weekends and holidays
  • physical ability to perform cleaning tasks such as lifting and standing for extended periods
  • ability to follow instructions and safety protocols
  • reliable and punctual

Job Qualifications

  • Prior experience in housekeeping or related hospitality roles preferred
  • ability to communicate effectively with guests and staff
  • attention to detail and commitment to cleanliness
  • ability to work in a team environment
  • good physical stamina and ability to perform manual tasks
  • basic understanding of housekeeping standards and procedures

Job Duties

  • Cleaning and servicing assigned rooms or areas according to established standards and procedures
  • clean and arrange guest rooms to hotel standards for guest arrival
  • clean and maintain common areas of the hotel
  • perform laundry duties as necessary
  • stock and maintain housekeeping supply rooms
  • ensure a high level of customer service is performed at all times
  • assist guests with requests and questions as necessary
  • report any damages or repairs needed to management
  • report all lost and found items to the Housekeeping Manager

Job Criteria

Experience

Entry Level (1-2 years)


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