Room Attendant

Columbia, SC, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Range $13.00 - $16.25

Work Schedule

Flexible

Weekend Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Short term disability insurance

Retirement Plan

Paid Time Off

performance bonuses

Employee Discounts

Career growth opportunities

Job Description

Candlewood Suites Columbia - Fort Jackson, located at 921 Atlas Road in Columbia, South Carolina, is a proud part of the Maya Hotels family. Maya Hotels is a prominent hospitality company known for its commitment to excellence and outstanding guest experiences across multiple renowned brands including Holiday Inn Express, Candlewood Suites, avid Hotel, Tru, Hilton Garden Inn, Hampton Inn, and Aloft. As a leading hotel group, Maya Hotels thrives on providing a supportive, friendly, and professional work environment that fosters career growth and personal development for its employees. The company offers competitive salaries alongside a comprehensive benefits package designed to promote health, well-being, and job satisfaction among its team members.

The role of Room Attendant at Candlewood Suites Columbia - Fort Jackson is a critical position focused on maintaining the highest standards of cleanliness and guest comfort. As a Room Attendant, you will be a vital member of the housekeeping team, responsible for ensuring that guest rooms and public areas are spotless, welcoming, and properly maintained. This position requires a hardworking and detail-oriented individual who can thrive in a fast-paced environment and deliver exceptional service aligned with the Maya Hotels brand standards. Your responsibilities will include general cleaning tasks, assisting in guest room preparation, managing housekeeping materials, and responding to guest requests. This role offers great opportunities for gaining experience in the hospitality industry, with training provided even if prior experience is not extensive. The position supports a work-life balance with shift flexibility, including weekends and holidays, and promotes teamwork and collaboration within a diverse and inclusive workplace.

At Maya Hotels, employees benefit from a wide array of incentives that make the workplace rewarding and enjoyable. These include medical, dental, and vision insurance plans; 100% employer-paid life insurance; voluntary life and AD&D, short-term disability, accident, and critical illness insurance; and a 401K retirement savings plan with employer contributions. Additionally, employees enjoy perks such as referral programs, hotel discounts, paid time off, competitive salaries with performance bonuses, and ample career advancement opportunities within the extensive Maya Hotels network. Joining their team means becoming part of a respected group known for quality hospitality and outstanding employee support.

Job Requirements

high school diploma or equivalent
prior experience in a similar role is preferred but not required training provided
ability to interact professionally with guests and team members
strong organizational skills to maintain cleanliness standards
willingness to work various shifts including weekends and holidays
ability to work both independently and collaboratively with hotel staff
understanding of cleaning techniques and equipment use is a plus

Job Qualifications

high school diploma or equivalent
prior experience in a similar role is preferred but not required training provided
ability to interact professionally with guests and team members
strong organizational skills to maintain cleanliness standards
willingness to work various shifts including weekends and holidays
ability to work both independently and collaboratively with hotel staff
understanding of cleaning techniques and equipment use is a plus

Job Duties

perform general cleaning tasks including vacuuming sweeping mopping and dusting in hallways stairwells and public spaces
empty trash receptacles and replace liners
maintain cleanliness and organization of storage areas and housekeeping carts
clean and maintain hotel amenities such as lobby areas restrooms and fitness centers
ensure all cleaning supplies are stocked and report shortages to the supervisor
assist housekeepers in preparing guest rooms including making beds replenishing linens and ensuring rooms meet hotel standards
collect dirty linens and deliver clean ones to the designated laundry area
handle guest requests promptly and effectively to ensure guest satisfaction
report maintenance or repair issues in guest rooms to the appropriate department
respond to housekeeping team requests for supplies linens and equipment
assist with the removal of trash dirty linens and debris from floors and hallways
help maintain inventory of housekeeping supplies and inform the supervisor of shortages
collaborate with the team to ensure efficient and timely completion of tasks
follow hotel safety and security procedures to maintain a safe environment for guests and employees
report any suspicious activities safety hazards or emergencies to the appropriate personnel
follow proper procedures for handling lost and found items