Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.00 - $16.25
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401(k) with employer match

Job Description

The Aloft Austin Round Rock, managed by Moody National Management LP, is a prominent hotel located in the vibrant city of Round Rock, Texas. As part of the Aloft Hotels brand, which is known for its modern design, innovative technology, and vibrant social scenes, this establishment offers travelers a unique and comfortable lodging experience. Aloft Austin Round Rock prides itself on delivering exceptional guest service, maintaining high standards of cleanliness and safety, and fostering a welcoming environment for all visitors. Their commitment to quality and guest satisfaction has made them a preferred choice for both business and leisure travelers in the region.

This particular opportunity is for the position of Room Attendant, a vital role within the hotel's housekeeping department. The Room Attendant serves as the backbone of the hotel's guest experience by ensuring that each room meets the highest standards of cleanliness and safety. This position involves performing a variety of duties including cleaning and stocking guest rooms, addressing guest inquiries promptly and courteously, and assisting with special cleaning projects. The role not only requires attention to detail but also strong interpersonal skills as it directly impacts guests' comfort and satisfaction.

This is a full-time position that comes with competitive pay, flexible scheduling options, and a comprehensive benefits package. Benefits include paid time off, medical, dental, and vision insurance, as well as a 401(k) retirement plan with an employer match. The Aloft Austin Round Rock emphasizes career growth, welcoming applicants who may feel underqualified to apply because of their belief that showing willingness and learning ability are valued traits. The hotel management team fosters an inclusive work environment where employees are encouraged to grow professionally and contribute meaningfully to the team and guest experience.

If you have a passion for cleanliness, enjoy helping others, and thrive in a fast-paced, customer-focused environment, then this role at Aloft Austin Round Rock presents an excellent career opportunity. The company recognizes that a clean room and a clean hotel can make a significant difference in a guest's overall experience, and they want team members who care about making things right. By joining their team, you would be part of a dynamic hospitality environment where your contributions directly improve guests' stays and the reputation of the hotel. This role is also ideal for individuals seeking steady employment with the prospect of professional development within a well-established hotel brand.

Job Requirements

  • High school diploma or equivalent
  • Previous housekeeping or cleaning experience preferred but not required
  • Ability to safely operate commercial cleaning equipment
  • Ability to read and understand written instructions
  • Good communication skills including proficiency in English
  • Ability to manage time effectively and handle multiple tasks simultaneously
  • Ability to work collaboratively in a team setting
  • Physical ability to perform cleaning tasks including bending, lifting, and standing for extended periods

Job Qualifications

  • Sound working familiarity with safety and security procedures and guidelines and ability to safely operate commercial housekeeping equipment
  • Ability to read and understand written instructions to carry through housekeeping tasks
  • Good command of the English language
  • Second language proficiency desirable
  • Excellent time management skills and ability to multi-task and prioritize work
  • Ability to maintain customer focus
  • Excellent organizational and planning skills
  • Excellent interpersonal skills
  • Ability to work well in a team environment
  • Ability to follow corporate and brand standards and procedures

Job Duties

  • Clean assigned guest rooms and stock with appropriate supplies in accordance with quality and timeliness standards
  • Pick up trash
  • Change linen
  • Make bed
  • Clean bathroom thoroughly
  • Vacuum and dust the guest room
  • Clean windows and balcony if applicable
  • Respond to guest inquiries in a courteous manner
  • Professionally resolve issues
  • Report lost or missing guest possessions promptly
  • Report any unsafe, broken, or missing furnishings, equipment, or fixtures to the Executive Housekeeper or Shift Supervisor
  • Maintain required inventory on housekeeping cart
  • Order or obtain additional supplies as needed
  • Store the cart in accordance with established procedures
  • Assist in the Laundry Department as requested
  • Perform deep cleaning projects and daily special projects
  • Perform other duties as assigned by management

Job Criteria

Experience

No experience required


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