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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $11.00 - $13.75
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities
Job Description
LBA Hospitality is a renowned leader in the hospitality industry, committed to delivering outstanding guest experiences through exceptional service and a dedication to quality. With a strong presence in lodging and hotel management, LBA Hospitality upholds high standards of professionalism, trust, and integrity across all its operations. The company places a significant emphasis on honesty and trustworthiness, particularly for roles that involve access to guest rooms and private property. As part of its workforce, LBA Hospitality fosters a culture of respect, safety, and care, ensuring that associates are well-trained and equipped to provide superior hospitality services that meet and exceed... Show More
Job Requirements
- High school diploma or equivalent
- Prior housekeeping experience preferred
- Ability to perform major life activities including standing, lifting, bending, learning, reading, concentrating, thinking, and communicating
- Must be able to push or pull 60 pounds unassisted
- Must be able to lift and/or carry 30 pounds unassisted
- Must be able to stand for eight hours, bend, stretch, reach, crawl, and kneel
- Must have good vision and hearing
- Must be able to communicate effectively with guests and co-workers
- Must pass appropriate security clearances as per company policy
- Must demonstrate honesty and trustworthiness at all times
- Must be physically present at the hotel
- Must be able to work any day or shift including weekends
- Must maintain professional appearance and adhere to grooming and uniform standards
Job Qualifications
- Prior housekeeping experience in lodging, housing, hotels, hospitals, or care facilities preferred
- High school diploma or equivalent
- Ability to perform major life activities such as standing, lifting, bending, learning, reading, concentrating, thinking, and communicating
- Ability to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted
- Ability to stand for eight hours, bend, stretch, reach, crawl, and kneel
- Ability to see and hear
- Ability to communicate professionally with guests and co-workers
- Knowledge of proper handling of linens and supplies
- Knowledge of guestroom cleaning procedures
- Knowledge of safety and security measures
- Ability to maintain designated minutes per room
- Ability to follow cleaning procedures systematically
- Professional and hospitable attitude when assisting with guest issues
- Ability to work independently and as a team member
- Ability to comply with all standards
- Ability to multi-task and remain service centric
- Ability to communicate effectively via various methods including messages and communication logs
- Ability to learn and use computer systems such as Quore and Hotel Effectiveness
- Ability to exercise discretion to maintain guest privacy
Job Duties
- Provide excellent guest service in an efficient, courteous, professional manner following LBA standards of friendly hospitality
- Clean vacant dirty rooms to be guest ready and return occupied dirty rooms to an occupied clean status within specified time and accuracy constraints
- Maintain a crisp, clean and professional appearance daily adhering to grooming and uniform standards
- Follow all cleaning procedures outlined in the housekeeping training and training checklist
- Perform general clean procedures every 90 days
- Report any discrepancies to the immediate supervisor
- Assist in maintaining other areas of the hotel in a clean and orderly condition, including associate breakroom, restrooms, public areas, stairwells, and back of the house area
- Respond to guest requests and inquiries immediately
- Adhere to emergency procedures and understand safety and security needs of guests and associates
- Perform other duties as assigned within capability
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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