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Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $11.00 - $13.75
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities

Job Description

LBA Hospitality is a renowned leader in the hospitality industry, committed to delivering outstanding guest experiences through exceptional service and a dedication to quality. With a strong presence in lodging and hotel management, LBA Hospitality upholds high standards of professionalism, trust, and integrity across all its operations. The company places a significant emphasis on honesty and trustworthiness, particularly for roles that involve access to guest rooms and private property. As part of its workforce, LBA Hospitality fosters a culture of respect, safety, and care, ensuring that associates are well-trained and equipped to provide superior hospitality services that meet and exceed... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior housekeeping experience preferred
  • Ability to perform major life activities including standing, lifting, bending, learning, reading, concentrating, thinking, and communicating
  • Must be able to push or pull 60 pounds unassisted
  • Must be able to lift and/or carry 30 pounds unassisted
  • Must be able to stand for eight hours, bend, stretch, reach, crawl, and kneel
  • Must have good vision and hearing
  • Must be able to communicate effectively with guests and co-workers
  • Must pass appropriate security clearances as per company policy
  • Must demonstrate honesty and trustworthiness at all times
  • Must be physically present at the hotel
  • Must be able to work any day or shift including weekends
  • Must maintain professional appearance and adhere to grooming and uniform standards

Job Qualifications

  • Prior housekeeping experience in lodging, housing, hotels, hospitals, or care facilities preferred
  • High school diploma or equivalent
  • Ability to perform major life activities such as standing, lifting, bending, learning, reading, concentrating, thinking, and communicating
  • Ability to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted
  • Ability to stand for eight hours, bend, stretch, reach, crawl, and kneel
  • Ability to see and hear
  • Ability to communicate professionally with guests and co-workers
  • Knowledge of proper handling of linens and supplies
  • Knowledge of guestroom cleaning procedures
  • Knowledge of safety and security measures
  • Ability to maintain designated minutes per room
  • Ability to follow cleaning procedures systematically
  • Professional and hospitable attitude when assisting with guest issues
  • Ability to work independently and as a team member
  • Ability to comply with all standards
  • Ability to multi-task and remain service centric
  • Ability to communicate effectively via various methods including messages and communication logs
  • Ability to learn and use computer systems such as Quore and Hotel Effectiveness
  • Ability to exercise discretion to maintain guest privacy

Job Duties

  • Provide excellent guest service in an efficient, courteous, professional manner following LBA standards of friendly hospitality
  • Clean vacant dirty rooms to be guest ready and return occupied dirty rooms to an occupied clean status within specified time and accuracy constraints
  • Maintain a crisp, clean and professional appearance daily adhering to grooming and uniform standards
  • Follow all cleaning procedures outlined in the housekeeping training and training checklist
  • Perform general clean procedures every 90 days
  • Report any discrepancies to the immediate supervisor
  • Assist in maintaining other areas of the hotel in a clean and orderly condition, including associate breakroom, restrooms, public areas, stairwells, and back of the house area
  • Respond to guest requests and inquiries immediately
  • Adhere to emergency procedures and understand safety and security needs of guests and associates
  • Perform other duties as assigned within capability

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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