Job Overview

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Employment Type

Temporary
Full-time
Part-time
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Compensation

Hourly
Exact $17.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee wellness programs

Job Description

[Hotel Name] is a well-established hospitality provider committed to delivering exceptional guest experiences through outstanding service and comfortable accommodations. Located in a prime area, our hotel offers a welcoming atmosphere for both leisure and business travelers, emphasizing a clean and inviting environment that enhances overall guest satisfaction. We pride ourselves on maintaining high standards of cleanliness, safety, and guest service, which set us apart in the competitive hospitality market. With a dedicated team of professionals, our hotel continues to grow its reputation as a preferred destination for travelers seeking quality and comfort.

The role of Room Attendant is vital in our ongoing commitment to guest satisfaction. This position involves ensuring that guest rooms are clean, comfortable, and fully prepared to meet the needs and expectations of our guests. Room Attendants are responsible for cleaning and servicing guest rooms according to strict hotel standards, including making beds, changing linens, replenishing amenities, and maintaining the cleanliness of bathrooms and kitchen areas where applicable. Attention to detail is essential, as is the ability to respect guest privacy and safety protocols such as adhering to 'Do Not Disturb' signs.

Beyond cleaning duties, Room Attendants also monitor room conditions and report maintenance issues promptly to ensure any problems affecting guest comfort are resolved quickly. Strong communication skills are important for effectively coordinating with maintenance and other departments. The position requires physical stamina and the ability to use cleaning chemicals safely by following guidelines and wearing appropriate personal protective equipment. Demonstrating professionalism and courtesy when interacting with guests and colleagues is crucial to fostering a positive and welcoming environment.

This is a full-time position ideal for individuals who enjoy working in a dynamic team-oriented setting and take pride in contributing to a pleasant and memorable guest experience. Room Attendants play a key role in the smooth operation of the hotel by helping maintain impeccable standards that enhance the overall perception of our brand. If you are dedicated, detail-oriented, and ready to deliver excellent service, this role offers an opportunity to develop your career within the hospitality industry.

Job Requirements

  • Previous housekeeping experience in a hotel environment highly desired
  • Ability to communicate verbally and in writing
  • Ability to work varied schedule including weekends and holidays
  • Must tolerate prolonged standing, walking, kneeling, bending, stooping, and climbing stairs
  • Must tolerate exposure to cleaning solutions
  • Must be able to push up to 75 pounds and lift and carry up to 25 pounds

Job Qualifications

  • Previous housekeeping experience in a hotel environment highly desired
  • Ability to communicate verbally and in writing to follow job duties
  • Ability to work varied schedules including weekends and holidays

Job Duties

  • Clean and service guest rooms according to hotel standards
  • Make beds, change linens, and replace towels
  • Dust, vacuum, and sanitize surfaces
  • Replenish amenities such as soap, shampoo, water, and coffee
  • Ensure bathrooms are cleaned, sanitized, and stocked with supplies
  • Clean kitchen areas and ensure appliances are clean and operational
  • Check and report maintenance issues like lighting, plumbing, and HVAC problems
  • Follow procedures for handling lost and found items
  • Respect guest privacy and adhere to 'Do Not Disturb' protocols
  • Restock housekeeping carts and storage areas while maintaining safety protocols
  • Deliver guest requested items to rooms upon request
  • Adhere to safety and sanitation guidelines
  • Provide courteous and professional service when interacting with guests and coworkers
  • Maintain accurate room status information on daily assignment sheets
  • Use personal protective equipment for all chemicals per Safety Data Sheets
  • Comply with hotel security, fire regulations, and health and safety legislation
  • Assist other departments as necessary and maintain good working relationships

Job Criteria

Experience

Mid Level (3-7 years)


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