Sand Companies Inc logo

Roaming Task Force Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Exact $80,000.00
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Health savings account
Flexible spending account
short-term disability
long-term disability
Life insurance
voluntary life insurance
401k plan
Paid Time Off
Paid holidays
Employee Discounts

Job Description

Sand Hospitality LLC is a premier hotel management company known for its dedication to enhancing guest experiences, optimizing operational efficiency, and driving profitability across its portfolio of properties. With a strong commitment to excellence, Sand Hospitality LLC fosters a collaborative and dynamic work environment where innovation and service quality are paramount. This company specializes in managing hotels through various phases including transition periods and regular operational cycles, ensuring that each property meets and exceeds industry standards while aligning with brand values and market demands.

The role of Task Force General Manager at Sand Hospitality LLC is a pivotal leadership position designed to provide expert guidance, oversight, and operational support to hotels undergoing transitions or facing specific needs that demand immediate and strategic attention. This full-time exempt position requires a seasoned hospitality leader who can seamlessly integrate with existing hotel leadership teams to execute comprehensive management strategies. The Task Force General Manager is responsible for driving associate performance, enhancing guest and employee satisfaction, and achieving financial objectives including revenue growth and profitability.

This position commands a competitive salary range of $75,000 to $80,000 annually, complemented by an attractive benefits package that encompasses medical, dental, and vision insurance, health savings and flexible spending accounts, company-paid disability and life insurance, voluntary term life insurance, retirement benefits including a 401(k) plan, paid time off including holidays and vacation, and exclusive employee discounts. A critical aspect of this role is the frequent travel requirement, demanding a flexible schedule and the ability to relocate as necessary to address operational challenges across various locations.

Key responsibilities entrusted to the Task Force General Manager include overseeing day-to-day hotel operations through close coordination and direction while leveraging analytical reports and tools to identify growth opportunities. They ensure the consistent implementation of brand standards and service initiatives to exceed guest expectations and expand market share. Staff recruitment, training, coaching, and performance management fall under the purview of the manager, who also closely collaborates with revenue management to maximize RevPar through strategic yield management. Budget adherence and accountability of the property leadership team are paramount to maintaining financial discipline.

The manager actively engages in problem resolution by responding to guest feedback and complaints, building positive relationships to drive continuous improvement in guest satisfaction. They maintain stringent cash and internal controls, ensuring compliance across legal and company policies. Administrative duties include working alongside property accountants to review and timely process financial documents, enforce collection protocols, and validate accurate revenue and expense reporting.

Facility upkeep is regularly monitored through routine inspections, guaranteeing a secure and safe environment for both employees and guests by enforcing hotel safety and security procedures. Leadership extends to human resources collaboration, where performance assessments, onsite training, and staff mentoring or counseling are frequent to sustain high service standards. Additionally, involvement in the local community by fostering relationships with officials, businesses, and patrons strengthens the hotel’s reputation and stakeholder engagement.

This challenging role demands a high level of adaptability, strategic thinking, and exemplary leadership to meet the evolving needs of each property and ensure alignment with Sand Hospitality LLC’s mission. The Task Force General Manager plays a critical role in elevating operational success during transitional periods and beyond, supporting the broader organizational goals through effective service, financial stewardship, and personnel development.

Job Requirements

  • High School Diploma or G.E.D.
  • minimum of 3 years General Manager Experience
  • supervisory/management experience of 25+ associates
  • ability to drive and travel to properties as needed
  • frequent travel required
  • flexibility to adjust to scheduling needs

Job Qualifications

  • High School Diploma or G.E.D.
  • minimum of 3 years General Manager Experience
  • bachelor’s degree in hospitality management preferred
  • 5 years of General Management Experience preferably within multiple hotels and markets preferred
  • supervisory/management experience of 25+ associates
  • ability to drive and travel as needed
  • flexibility to adjust to scheduling needs

Job Duties

  • Coordinate, direct and manage day-to-day hotel operations
  • analyze reports and tools to monitor success and identify areas of further opportunity
  • ensure implementation of brand and Sand Hospitality LLC service strategy and initiatives with the objective of exceeding guest expectations and increasing profit and market share
  • responsible for recruiting, interviewing, hiring, training and coaching assigned property management and staff
  • identify and act upon opportunities to achieve maximum RevPar through yield management strategies and maintain communication with Revenue Manager
  • hold property leadership team accountable for strategy execution, making sure expenses are maintained in accordance within the budget outline
  • provide expertise in utilizing brand loyalty and sales programs targeting corporate and third party booking segments
  • respond appropriately to guest complaints, solicit feedback and build relationships as a means to continuously improve guest satisfaction
  • investigate guest complaints and promptly resolve all problems, both short-term and long-term
  • provide ongoing communication and updates with VP and Hotel Leadership Team
  • demonstrate positive teamwork in order to accomplish all goals
  • ensure proper cash controls and other internal controls are in order to protect company assets by making sure all associates are properly trained on procedures
  • work directly with the property accountant to ensure all revenues and expenses are reviewed and recorded accurately and submitted in a timely manner
  • conduct routine inspections to ensure the cleanliness and maintenance of the hotel
  • understand, promote and apply all hotel safety and security procedures as required to maintain a safe and secure environment for employees and guests
  • work with Human Resources, DHO and Department Managers to provide leadership as needed, regularly assessing performance, onsite training and provide positive recognition and coaching, mentoring and counseling as necessary
  • be active in the local community to build strong relationships with local officials, businesses and customers
  • perform all other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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