REVELxp - General Manager, Rhino Sports & Entertainment, Baylor
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $44,200.00 - $66,100.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Vision Insurance
Retirement Plan
Professional development opportunities
Employee Discounts
Job Description
REVELXP is a premier sports hospitality company renowned for delivering exceptional fan experiences across college and professional sports teams and major sporting events. With a commitment to providing full-service tailgates, premium hospitality events, and exclusive ticket packages, REVELXP stands out as a leader in the sports entertainment industry. The company offers not only fan experience management but also comprehensive hospitality solutions for team and event partners, including event staffing, management, premium hospitality management, and venue installations. Rapidly growing, REVELXP is on the lookout for goal-oriented, purpose-driven, and high-energy individuals seeking to join an innovative team that redefines game day experiences.
At REVELXP, we are passionate about transforming game days into memory-making events that ignite fan passion, increase attendance, and build loyalty for sports and entertainment brands worldwide. Emphasizing the powerful community-building role of sports in society, our purpose is to amplify the social experience surrounding game days. This dedication translates into a range of career opportunities that span hospitality, operations, and revenue generation. Our dynamic and fast-paced work environment fosters true partnerships with professional sports properties and prides itself on valuing service, entrepreneurship, and joy.
The General Manager (GM) role at REVELXP is a pivotal position responsible for overseeing, managing, and operating events at designated locations. The GM's duties include recruiting, training, and managing capable local staff based on the company’s standards of service excellence. On event days, the GM leads team management and event operations at the venue, ensuring flawless execution and customer satisfaction. Taking charge of a diverse portfolio of events, the GM provides leadership to event management personnel while acting as the primary on-site contact for business partners. This involves cultivating and expanding business relationships, managing budgets and reports, and maintaining compliance with company policies—all essential to growing the business.
This position requires an individual comfortable with working night and weekend shifts as events often occur during these periods. Additionally, occasional travel is part of the role to support events at various locations. The General Manager operates under the direct supervision of the Regional General Manager and plays a critical role in driving the successful delivery of hospitality services at major sporting venues. Working at REVELXP offers an exciting blend of responsibilities, exposure to major sports events, and a chance to contribute meaningfully to shaping fan experiences nationwide. This opportunity is perfect for leaders passionate about sports, customer service, and event management who seek a rewarding and dynamic career path in the sports hospitality sector.
At REVELXP, we are passionate about transforming game days into memory-making events that ignite fan passion, increase attendance, and build loyalty for sports and entertainment brands worldwide. Emphasizing the powerful community-building role of sports in society, our purpose is to amplify the social experience surrounding game days. This dedication translates into a range of career opportunities that span hospitality, operations, and revenue generation. Our dynamic and fast-paced work environment fosters true partnerships with professional sports properties and prides itself on valuing service, entrepreneurship, and joy.
The General Manager (GM) role at REVELXP is a pivotal position responsible for overseeing, managing, and operating events at designated locations. The GM's duties include recruiting, training, and managing capable local staff based on the company’s standards of service excellence. On event days, the GM leads team management and event operations at the venue, ensuring flawless execution and customer satisfaction. Taking charge of a diverse portfolio of events, the GM provides leadership to event management personnel while acting as the primary on-site contact for business partners. This involves cultivating and expanding business relationships, managing budgets and reports, and maintaining compliance with company policies—all essential to growing the business.
This position requires an individual comfortable with working night and weekend shifts as events often occur during these periods. Additionally, occasional travel is part of the role to support events at various locations. The General Manager operates under the direct supervision of the Regional General Manager and plays a critical role in driving the successful delivery of hospitality services at major sporting venues. Working at REVELXP offers an exciting blend of responsibilities, exposure to major sports events, and a chance to contribute meaningfully to shaping fan experiences nationwide. This opportunity is perfect for leaders passionate about sports, customer service, and event management who seek a rewarding and dynamic career path in the sports hospitality sector.
Job Requirements
- Bachelor's degree
- Minimum of two years of large-scale sports and event management experience or collegiate/professional football experience
- Demonstrated leadership in managing large groups of people in a fast-paced environment
- Previous football operations or large event experience required
- Possess a passion for customer service
- Lead by example professionally and personally
- Have excellent verbal and written communication skills and comfortable speaking in front of large groups for staff training and other engagements
- Proficiency in Microsoft Office (Word and Excel)
- Be able to respond to change in a positive and productive manner
- Demonstrate organization and attention to small, critical details
- Be able to handle multiple tasks
- Be able to operate in a quick, energetic manner
- Excellent problem solving and negotiation skills
- Excellent interpersonal skills
- Comfortable providing and receiving feedback professionally
- Ability to stand and walk for extended periods during events
- Ability to lift and carry items up to 40 pounds
- Ability to bend, stoop, and reach
- Manual dexterity to handle event materials and technology
- Ability to work in varied environmental conditions, including outdoor spaces
- Good visual acuity and attention to detail
- Ability to travel to event sites as needed
Job Qualifications
- Bachelor's degree
- Minimum of two years of large-scale sports and event management experience or collegiate/professional football experience
- Demonstrated leadership in managing large groups of people in a fast-paced environment
- Previous football operations or large event experience
- Passion for customer service
- Excellent verbal and written communication skills
- Comfortable speaking in front of large groups for staff training and other engagements
- Proficiency in Microsoft Office (Word and Excel)
- Excellent problem solving and negotiation skills
- Excellent interpersonal skills, comfortable providing and receiving feedback professionally
Job Duties
- Provide leadership to the staff for the account in the office and at events
- Communicate regularly with the REVELXP Staffing Operations Management Team to provide regular updates on the internal and external account operations
- Build, maintain, and nourish constructive relationships with clients
- Expand current relationships and identify and grow new business relationships
- Lead large-scale staff training on company and client venue standards, including venue breakouts, emergency management, customer service, positive team environment, and staff job duties
- Create and track all event invoices at the account using the REVELXP workforce management solution system
- Ensure compliance with all company administrative policies and procedures
- Manage account budgets, reporting, invoicing, onboarding processes, time processes, and communication for all clients and groups within the account
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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