REVELxp - General Manager, Rhino Sports & Entertainment, Baylor
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $44,200.00 - $66,100.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Career development opportunities
Employee Discounts
Flexible work schedule
Job Description
REVELXP is a premier sports hospitality company dedicated to transforming the fan experience within the collegiate and professional sports sectors. The company collaborates with hundreds of teams and major sporting events across the nation to deliver exceptional and memorable game day experiences. These experiences range from full-service tailgates to premium hospitality events and exclusive ticket packages, all designed to elevate fan passion and loyalty. Beyond managing fan engagement offerings, REVELXP also provides comprehensive hospitality solutions encompassing event staffing, event management, premium hospitality management, and venue installations. This holistic approach allows REVELXP to effectively partner with sports franchises and event organizers to ensure seamless and impactful fan interactions. Founded with the vision to reimagine game day entertainment, REVELXP operates with the core values of service, entrepreneurship, and joy, setting themselves apart as industry leaders dedicated to creating an atmosphere where fans feel energized and connected through sports. The company has fostered a fast-paced, fun, and inclusive environment that empowers innovative self-starters to become part of reshaping fan experiences across the country. REVELXP’s growth trajectory signals a dynamic workplace with countless opportunities for career advancement, especially for those passionate about the sports and hospitality industries.
The General Manager role at REVELXP is a vital leadership position responsible for overseeing, managing, and operating events at designated locations. This full-time position requires a highly motivated individual capable of managing large teams and ensuring operational excellence during event days. The General Manager is tasked with recruiting and hiring local staff, providing comprehensive training aligned with REVELXP’s high standards of service excellence, and managing the entire event operation at the venue. Specifically, the GM leads a complex portfolio of events, delivering outstanding customer service while also acting as the primary liaison for on-site business partners. Key responsibilities include building and maintaining strong client relationships, expanding business opportunities, managing event budgets, and ensuring compliance with company policies and procedures. This role demands strong communication skills, both verbal and written, as the GM regularly conducts staff training sessions and coordinates with various internal teams to update event operations. A demonstrated passion for customer service, excellent problem-solving abilities, and leadership experience in a fast-paced environment are essential. Additionally, due to the nature of sports and entertainment events, the General Manager must be flexible to work nights, weekends, holidays, and possibly travel as needed to event sites. This challenge-filled position offers the chance to directly impact fan experiences and contribute to a sports-hospitality company that values innovation, teamwork, and memorable service.
The General Manager role at REVELXP is a vital leadership position responsible for overseeing, managing, and operating events at designated locations. This full-time position requires a highly motivated individual capable of managing large teams and ensuring operational excellence during event days. The General Manager is tasked with recruiting and hiring local staff, providing comprehensive training aligned with REVELXP’s high standards of service excellence, and managing the entire event operation at the venue. Specifically, the GM leads a complex portfolio of events, delivering outstanding customer service while also acting as the primary liaison for on-site business partners. Key responsibilities include building and maintaining strong client relationships, expanding business opportunities, managing event budgets, and ensuring compliance with company policies and procedures. This role demands strong communication skills, both verbal and written, as the GM regularly conducts staff training sessions and coordinates with various internal teams to update event operations. A demonstrated passion for customer service, excellent problem-solving abilities, and leadership experience in a fast-paced environment are essential. Additionally, due to the nature of sports and entertainment events, the General Manager must be flexible to work nights, weekends, holidays, and possibly travel as needed to event sites. This challenge-filled position offers the chance to directly impact fan experiences and contribute to a sports-hospitality company that values innovation, teamwork, and memorable service.
Job Requirements
- Bachelor's degree
- minimum of two years of large-scale sports and event management experience or collegiate/professional football experience
- demonstrated leadership in managing large groups of people in a fast-paced environment
- previous football operations or large event experience
- passion for customer service
- lead by example professionally and personally
- excellent verbal and written communication skills
- comfortable speaking in front of large groups
- proficiency in Microsoft Office (Word and Excel)
- ability to respond to change positively and productively
- demonstrate organization and attention to detail
- ability to handle multiple tasks
- ability to operate quickly and energetically
- excellent problem-solving and negotiation skills
- excellent interpersonal skills
- comfortable providing and receiving feedback professionally
- ability to stand and walk for extended periods during events
- ability to lift and carry items up to 40 pounds
- ability to bend, stoop, and reach
- manual dexterity to handle event materials and technology
- ability to work in varied environmental conditions, including outdoor spaces
- good visual acuity and attention to detail
- ability to travel to event sites as needed
Job Qualifications
- Bachelor's degree
- minimum of two years of large-scale sports and event management experience or collegiate/professional football experience
- demonstrated leadership in managing large groups of people in a fast-paced environment
- previous football operations or large event experience
- passion for customer service
- excellent verbal and written communication skills
- proficiency in Microsoft Office (Word and Excel)
- strong problem-solving and negotiation skills
- excellent interpersonal skills
- ability to respond positively to change
- organizational skills with attention to detail
- ability to handle multiple tasks
- ability to operate in a quick, energetic manner
Job Duties
- Provide leadership to the staff for the account in the office and at events
- communicate regularly with the REVELXP staffing operations management team to provide regular updates on the internal and external account operations
- build, maintain, and nourish constructive relationships with clients
- expand current relationships and identify and grow new business relationships
- lead large-scale staff training on both company and client’s venue standards
- create and track all event invoices at the account while using the REVELXP workforce management solution system
- ensure compliance with all company administrative policies and procedures
- manage account budgets, reporting, invoicing, onboarding processes, time processes, and communication for all clients and groups within the account
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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