Retail Team Member - Party & Event Host

The Michaels Companies Inc. is a premier retail chain specializing in arts and crafts supplies, with over 1,300 stores across North America including locations in the United States and Canada. Headquartered in Irving, Texas, Michaels is renowned as the leading destination for creative enthusiasts, offering a wide array of products that include crafting materials, framing services, and event coordination focused on creative and celebratory experiences. The company was founded in 1973 and has since fostered a vibrant community that fuels the joy of creativity and celebration. Michaels operates both brick-and-mortar stores and online platforms, providing convenient access to its diverse product range. Michaels places a strong emphasis on inclusion, growth, and employee wellbeing by offering competitive benefits to its workforce, which includes both full-time and part-time team members.

The part-time Event Coordinator role at the Michaels store located in Wilmington-Concord, DE is a dynamic, customer-facing position that blends retail responsibilities with the creative coordination of events such as children’s birthday parties and craft classes. This role is essential to creating memorable and engaging experiences for Michaels customers by planning, organizing, and facilitating a variety of events designed to promote creativity and joy. The Event Coordinator ensures that all guests, ranging in age from children to seniors, enjoy an interactive, stress-free, and fun environment.

In addition to event planning, this role involves providing exceptional customer service throughout the store. Coordinators assist customers in finding products, educate them on different promotions including the Michaels Rewards program and Private Label Credit Cards, and ensure fast and friendly service at checkout. They also support store operational tasks like unloading trucks, restocking merchandise, and maintaining clean and organized store conditions. The position requires excellent organizational skills, a friendly and energetic personality, and the ability to interact positively with clients and team members. The role also includes administrative duties such as responding to emails, taking phone calls, and preparing paperwork associated with event planning.

The Michaels Event Coordinator needs to be adept at managing multiple simultaneous events, handling last-minute changes, and upholding company standards in safety and cleanliness. The role demands physical stamina to remain on feet for extended periods and perform tasks such as bending, lifting, and reaching. This position offers an opportunity to work in a vibrant retail setting that encourages creativity, teamwork, and customer engagement with flexible part-time hours that may include nights, weekends, and early mornings. Michaels is committed to providing reasonable accommodations for individuals with disabilities, fostering an environment of inclusion and respect. This position offers robust benefits including health insurance, paid time off, tuition assistance, and employee discounts to support their team members' wellbeing and professional growth.