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Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $17.50
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible schedule
Job Description
The Michaels Companies Inc. is a premier retail chain specializing in arts and crafts supplies, with over 1,300 stores across North America including locations in the United States and Canada. Headquartered in Irving, Texas, Michaels is renowned as the leading destination for creative enthusiasts, offering a wide array of products that include crafting materials, framing services, and event coordination focused on creative and celebratory experiences. The company was founded in 1973 and has since fostered a vibrant community that fuels the joy of creativity and celebration. Michaels operates both brick-and-mortar stores and online platforms, providing convenient access to its diverse... Show More
Job Requirements
- High school diploma or equivalent
- retail and customer service experience
- ability to stand for long periods
- ability to lift heavy boxes and use ladders
- good communication skills
- ability to interact effectively with customers of all ages and team members
- organizational skills
- ability to perform administrative tasks
- willingness to work nights, weekends, and early mornings
- compliance with federal, state, and local job requirements
- ability to maintain store cleanliness and safety standards
Job Qualifications
- Energetic and enthusiastic personality
- excellent people skills
- experience working with children and children's events
- good communication skills including written, verbal, nonverbal, and listening
- strong organizational and interpersonal skills
- creative problem-solving abilities
- retail and/or customer service experience
Job Duties
- Plan and coordinate multiple events including children's birthday parties and craft classes
- engage clients of all ages by creating a fun and creative environment
- demonstrate and instruct craft projects and activities such as face painting
- facilitate party add-ons like goody bags and balloons according to company standards
- communicate effectively with clients and store team members
- complete administrative tasks such as answering emails, phone calls, and paperwork
- adjust event plans based on client feedback and needs
- create backup or emergency plans for events
- ensure client satisfaction for all scheduled events
- uphold cleanliness and safety standards by setting up, breaking down, and cleaning before and after events
- assist customers with shopping and product location
- provide fast and friendly checkout experience
- promote rewards program and credit card enrollments
- educate customers on Voice of Customer survey
- assist with Buy Online Pickup in Store and Ship From Store processes
- participate in truck unload, stocking, and planogram processes
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization and AD set duties as assigned
- support shrink and safety programs
- adhere to Standard Operating Procedures and company policies
- interact respectfully and positively with customers and team members
- cross-train in Custom Framing selling and production
- participate in daily store cleanliness including sweeping, vacuuming, dusting, and restroom maintenance
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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