Retail Team Member - Party & Event Host

The Michaels Companies Inc. is a premier retail destination dedicated to fueling the joy of creativity and celebration. Founded in 1973 and headquartered in Irving, Texas, Michaels has grown to operate over 1,300 stores across 49 states and Canada, making it the leading provider for arts, crafts, framing, and seasonal décor in North America. As a specialty retailer, Michaels serves a diverse community of customers ranging from hobbyists and families to professionals, all seeking quality products and inspirational events. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, further showcasing its comprehensive offerings in the creative retail space. Michaels' commitment extends beyond products to fostering an inclusive environment for its team members and customers alike. The company prioritizes the wellbeing of its employees by offering substantial benefits to both full-time and part-time team members, including medical, dental, and vision insurance, paid time off, tuition assistance, and generous employee discounts. Employment at Michaels is enriched with opportunities for cross-training, skill growth, and collaborative work environments. Michaels is an Equal Opportunity Employer committed to diversity, inclusion, and providing reasonable accommodations for individuals with disabilities. This role is part-time, with a total base pay range of $15.00 to $17.70 per hour, reflecting the company’s dedication to competitive compensation.\n\nThe Event Coordinator role at Michaels is vital in planning, coordinating, and facilitating engaging events, including children's birthday parties and various craft classes within the store. This position requires creativity, enthusiasm, and exemplary customer service skills to create a fun and stress-free environment for guests of all ages, from young children to seniors. The coordinator will engage directly with clients to demonstrate craft projects, perform face painting, and manage additional party elements such as goody bags and balloons, all aligned with company standards. Effective communication with clients and store teams is essential, alongside completing administrative tasks like answering emails and scheduling. Flexibility and the ability to adapt plans based on client feedback are critical to ensuring event success and customer satisfaction. Beyond event management, the coordinator assists customers in finding products, provides fast and friendly checkout assistance, and helps promote the company's rewards and credit card programs. Operational responsibilities include unloading trucks, merchandising, maintaining store recovery standards, supporting shrink and safety programs, and participating in store cleanliness efforts. This role demands strong interpersonal skills, patience, and a positive demeanor, making each customer interaction memorable. Additionally, the coordinator will be cross-trained in custom framing sales and production, broadening their expertise within Michaels’ offerings. Physical requirements involve standing for extended periods, moving throughout the store, and performing tasks that include lifting heavy boxes and accessing elevated shelves safely. The work environment primarily consists of a public retail store with climate-controlled areas, occasional outdoor assignments, and variable hours, including nights, weekends, and early mornings. This position is perfect for someone with experience in retail or customer service who thrives in dynamic, customer-facing roles where creativity and operational excellence converge.