Retail Team Member - Events Coordinator

Jacksonville, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Assistance

Employee Discounts

Equal opportunity employer

Job Description

The Michaels Companies Inc. is a leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, along with a strong presence online through Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels has grown into a trusted brand recognized for offering a vast range of arts, crafts, framing, floral, wall décor, and seasonal merchandise. The company also owns Artistree, a manufacturer of custom framing products, and MakerPlace by Michaels, a marketplace for handmade goods, further expanding its creative offerings. Michaels is dedicated to fostering creativity and providing customers with the tools and... Show More

Job Requirements

Ability to remain standing for long periods
ability to move throughout the store
regular bending, lifting, carrying, reaching, and stretching
ability to lift heavy boxes and use ladders
high school diploma or equivalent
prior retail or customer service experience
effective communication skills
ability to interact positively with guests and team members
flexibility to work nights, weekends, and early mornings
must meet federal, state, and local legal requirements for employment

Job Qualifications

Experience working with children and children's events
retail or customer service experience
excellent people skills
good communication skills including written, verbal, and nonverbal communication
organizational and interpersonal skills
creative problem-solving skills
ability to handle job stress and interact effectively with others
energetic and enthusiastic personality

Job Duties

Plan and coordinate multiple events including children's birthday parties and craft classes
engage with clients of all ages to create a fun and creative environment
demonstrate and instruct craft projects and perform activities such as face painting
facilitate party add-ons including goody bags and balloons to company standards
communicate event details with clients and store team members
complete administrative tasks such as answering emails and making phone calls
adjust plans based on client feedback
create backup plans for events
ensure client satisfaction
uphold cleanliness and safety standards
help customers shop and locate products
provide fast and friendly checkout
promote rewards program and credit card enrollments
educate customers on Voice of Customer survey
assist with Omni channel processes including BOPIS and Ship From Store
participate in truck unload, stocking, and planogram duties
complete merchandise recovery and maintenance
perform Store in Stock Optimization and AD set duties
support shrink and safety programs
adhere to Standard Operating Procedures and company policies
interact respectfully and positively with customers and co-workers
cross train in custom framing selling and production
participate in daily store cleanliness activities including sweeping and dusting
perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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