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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $18.00 - $26.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid Time Off
Employee Discounts
Tuition Assistance
Job Description
Sam's Club is a leading membership-only retail warehouse club, known for delivering exceptional value and high-quality merchandise in an environment that focuses on convenience, affordability, and member satisfaction. As a part of Walmart Inc., Sam's Club operates hundreds of warehouse stores across the United States, serving millions of members with an extensive selection of groceries, electronics, home goods, and more. Sam's Club is recognized for its commitment to creating a welcoming and efficient shopping experience by investing in both technology and associate development to maintain operational excellence. The company emphasizes a culture of inclusivity, safety, and growth, making it a top employer in the retail sector. With competitive wages, comprehensive benefits, and opportunities for career advancement, Sam's Club offers a rewarding work environment for individuals passionate about customer service and retail operations.
The Member Assist - Cart Attendant role at Sam's Club is a vital position focused on enhancing the member experience from the moment they arrive at the parking lot to the time they leave. This role ensures that the parking lot is well-kept, shopping carts and flatbeds are readily available and organized, and members receive courteous assistance with their purchases and vehicle loading. This is a physically demanding role requiring constant movement in all weather conditions, showcasing a dedication to service rain or shine. Successful candidates thrive in fast-paced retail environments, excel at multitasking, and prioritize member satisfaction at every interaction. The job requires a positive attitude, excellent problem-solving skills, and the ability to work collaboratively while maintaining safety standards.
In addition to cart and parking lot responsibilities, the role involves filling club pickup orders by contacting members about any delays, product availability, or alternatives, and ensuring orders are properly selected and packaged. The cart attendant also supports member services by responding to questions, assisting with transactions, and maintaining an inviting, clean, and organized store environment. This position offers an hourly wage of $18.00 to $26.00, with additional performance-based incentives and premium pay depending on specific work circumstances. Sam's Club provides extensive benefits, including health coverage, financial benefits such as 401(k) and stock purchase plans, paid time off, education programs through Live Better U, and more. This position is an excellent entry point to grow within Sam's Club’s retail environment, offering meaningful work in a dynamic setting ensuring every member leaves with a positive impression.
The Member Assist - Cart Attendant role at Sam's Club is a vital position focused on enhancing the member experience from the moment they arrive at the parking lot to the time they leave. This role ensures that the parking lot is well-kept, shopping carts and flatbeds are readily available and organized, and members receive courteous assistance with their purchases and vehicle loading. This is a physically demanding role requiring constant movement in all weather conditions, showcasing a dedication to service rain or shine. Successful candidates thrive in fast-paced retail environments, excel at multitasking, and prioritize member satisfaction at every interaction. The job requires a positive attitude, excellent problem-solving skills, and the ability to work collaboratively while maintaining safety standards.
In addition to cart and parking lot responsibilities, the role involves filling club pickup orders by contacting members about any delays, product availability, or alternatives, and ensuring orders are properly selected and packaged. The cart attendant also supports member services by responding to questions, assisting with transactions, and maintaining an inviting, clean, and organized store environment. This position offers an hourly wage of $18.00 to $26.00, with additional performance-based incentives and premium pay depending on specific work circumstances. Sam's Club provides extensive benefits, including health coverage, financial benefits such as 401(k) and stock purchase plans, paid time off, education programs through Live Better U, and more. This position is an excellent entry point to grow within Sam's Club’s retail environment, offering meaningful work in a dynamic setting ensuring every member leaves with a positive impression.
Job Requirements
- High school diploma or equivalent
- ability to stand for prolonged periods
- capacity to work in all weather conditions
- ability to communicate clearly with members and team
- ability to multitask and handle physical tasks
- willingness to uphold company policies and safety standards
- availability to work flexible hours including weekends
Job Qualifications
- High school diploma or equivalent preferred
- prior customer service experience preferred
- ability to stand for long periods
- effective communication skills
- ability to multitask in a fast-paced environment
- problem-solving skills
- teamwork and collaboration skills
- basic knowledge of retail operations
Job Duties
- Ensures club pick up orders are filled by contacting members to notify when pickup time is delayed
- informs members when products are unavailable and offers alternative options
- ensures products are selected and packaged per company policies
- dispenses items when members arrive for pickup
- resolves member issues and concerns
- promotes the company’s products and services
- maintains safety of facility by conducting safety sweeps and correcting unsafe situations
- provides member service by acknowledging members and identifying needs
- assists members with purchasing decisions and processing transactions
- locates and organizes merchandise
- zones designated areas
- organizes and maintains availability of carts and flatbeds
- assists members with transporting items
- utilizes cart retrieval equipment
- maintains parking lot cleanliness
- complies with company policies, ethics, and procedures
- completes work assignments by collaborating with managers, co-workers, and business partners
- communicates progress and adapts to change
- delivers exceptional customer service and member experience regardless of weather conditions
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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