Retail Supervisor - National Park Inn - Summer Seasonal
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $24.00
Benefits
Sick pay as per Washington state law
Employee Discounts
Recreation program
Employee assistance program
Housing available
Meal plan available
Job Description
The hiring establishment is located within the breathtaking natural beauty of Mount Rainier, an iconic mountain in Washington State standing at 14,410 feet above sea level. As a renowned destination for outdoor enthusiasts and nature lovers from around the world, this gift shop operates primarily during the summer months, with employment opportunities peaking between April and October, although the establishment operates year-round. Mount Rainier National Park offers visitors magical experiences amidst pristine mountain meadows, stunning waterfalls, and peaceful old-growth forests, creating a unique working environment that combines natural splendor with high standards of guest service.
This business is... Show More
This business is... Show More
Job Requirements
- High School Diploma or GED equivalent preferred
- ServeSafe Manager and MAST/TIPS Certifications required
- At least 1-2 years of experience in retail
- Supervisory experience preferred
- Ability to learn and use POS system
- Ability to organize and coordinate multiple priorities
- Ability to work as a team leader
- Strong customer service skills
- Ability to problem-solve
Job Qualifications
- High School Diploma or GED equivalent preferred
- ServeSafe Manager and MAST/TIPS Certifications required
- National Park gift shop and/or food service experience strongly preferred
- At least 1-2 years of experience in retail
- Supervisory experience preferred
- Demonstrated talent for interacting with a wide variety of people
- Able to learn and use POS system including computerized cash register and credit card terminal
- Ability to effectively organize and coordinate multiple priorities
- Ability to work well as a team leader
- Ability to problem-solve
- Strong customer service abilities
- actively looks for ways to assist customers and coworkers
Job Duties
- Monitor, problem solve and supervise workers to ensure efficient and safe completion of all tasks daily
- Train hourly staff for peak performance and monitor staff's development
- Assist in maintenance of department records such as schedules, payroll, deposits, and daily cash reports
- Complete sales in POS in an accurate, efficient and friendly manner
- Assist clerks with voids, corrections and special situations
- Ensure complete guest satisfaction at all times
- Handle guests' complaints and solve them according to customer service standards
- Receive and verify quantities of food stock and merchandise, organize and stock store, set displays
- Maintain store displays daily through stock rotation, cleaning, and organizing
- Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit's equipment, inventory, housekeeping, sanitation, cash control, dress, and employee hygiene
- Notify General Manager of all unusual events, circumstances, and all safety or quality control issues
- Assist management team with inventory procedures as directed
- Perform opening and/or closing procedures
- Perform other related duties as directed or required
Job Location
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