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Retail Store Specialist (Customer Service) Part Time -

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.50 - $16.75
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Profit sharing
Paid holidays
Disability insurance
Health Insurance
Dental Insurance
Flexible spending account
Tuition Reimbursement
Paid Time Off
Vision Insurance
Life insurance
Referral program

Job Description

Ocean State Job Lot (OSJL) is a prominent general merchandise retailer with over 150 stores strategically located throughout the Northeast. The company operates as an $850+ million enterprise, also managing a $75+ million shopping center business with OSJL serving as the anchor tenant in over half of its centers. Known for its commitment to delivering exceptional value, OSJL focuses on fostering positive community impact and promoting a responsible retail model. Its strong presence and dedication to customer satisfaction have solidified its reputation across its markets, making it a desirable destination for both customers and prospective employees.

The Store Speci... Show More

Job Requirements

  • Must be 18 years of age or older
  • Prior retail merchandising, customer service or cashier experience preferred
  • Basic math and reading skills required
  • Good verbal and written communication skills required
  • Availability to work nights and weekends for full-time roles
  • Ability to lift 35 pounds on a regular basis
  • Ability to perform physical activities such as moving, standing, ascending and descending ladders
  • Must work primarily in a climate controlled environment

Job Qualifications

  • Prior retail merchandising, customer service and/or cashier experience in retail environments is preferred
  • Basic math and reading skills, legible handwriting, and good verbal and written communication skills are required
  • Full-time associates must have availability to work including nights and weekends
  • Must be 18 years of age or older

Job Duties

  • Build lasting relationships by providing exceptional customer service through the T.R.E.A.T. model, fostering a welcoming environment
  • Assist customers with inquiries, locate items, complete purchases, handle transactions accurately, and perform advanced point-of-sale functions
  • Promote Company-wide customer initiatives including donations, loyalty programs, and promotions
  • Maintain visually appealing displays, restock assigned areas, and merchandise new items according to Company guidelines
  • Train and coordinate assigned associates, manage breaks according to policy and regulations
  • Communicate issues and improvement opportunities to store leadership
  • Maintain a safe and organized environment for customers and associates through proactive maintenance and cleaning
  • Handle daily damages and returns according to established procedures

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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