Retail Store Specialist (Customer Service/ Merchandising) - Part time
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $17.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
30% associate discount
Wellbeing time
Paid Time Off
Comprehensive health and wellness
Flexible spending account
Accolade Care
Referral Bonus
profit sharing bonus
401k
Vacation discounts
Job Description
Ocean State Job Lot (OSJL) is a prominent general merchandise retailer with annual revenues exceeding $850 million. Operating more than 150 stores across the Northeast, OSJL also manages a $75+ million shopping center business, where it serves as the anchor tenant in over half of its commercial centers. The company has earned a reputation for delivering exceptional value to its customers by offering a wide variety of quality products at affordable prices. Additionally, OSJL is deeply committed to social responsibility, driving positive change in its communities through sustainable and ethical retail practices. This commitment highlights the company’s focus not just... Show More
Job Requirements
- Must be 18 years of age or older
- Availability to work nights and weekends
- Ability to lift 35 lbs on a regular basis
- Basic math and reading skills
- Good verbal and written communication skills
- Prior retail merchandising, customer service, or cashier experience preferred
Job Qualifications
- Prior retail merchandising, customer service and/or cashier experience in other retail environments is preferred
- Basic math and reading skills, legible handwriting, and good verbal and written communication skills are required
- Full-time associates in this role must have availability to work as needed by the business including nights and weekends
- Must be 18 years of age or older
Job Duties
- Build lasting relationships by providing exceptional customer service through the T.R.E.A.T. model, foster a welcoming environment
- Assist customers with inquiries, locate items, complete purchases, handle transactions accurately, and perform advanced point-of-sale functions
- Promote company-wide customer initiatives such as donations, loyalty programs, promotions
- Maintain visually appealing displays, restock assigned areas, and merchandise new items according to company guidelines
- Train and coordinate assigned associates, manage breaks according to policy and regulations
- Communicate issues and improvement opportunities to store leadership
- Maintain a safe and organized environment for customers and associates through proactive maintenance and cleaning
- Handle daily damages and returns according to established procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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