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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.00 - $29.50
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Career development opportunities
Job Description
The Michaels Companies Inc. is a premier destination for creative enthusiasts and celebrate makers across North America. Established in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores in 49 states and Canada, as well as maintaining a strong online presence through Michaels.com and Michaels.ca. As a leader in the arts and crafts retail industry, Michaels offers a broad selection of products ranging from art supplies to home décor, custom framing services, and much more. The company is also proud to own Artistree, a manufacturer specializing in custom and specialty framing merchandise, enhancing its ability to provide unique... Show More
Job Requirements
- Bachelor’s degree preferred
- retail management experience required
- ability to lead and manage a diverse team
- strong organizational and planning skills
- physical ability to stand for long periods and perform manual tasks such as lifting, bending, and reaching
- commitment to uphold company standards and legal requirements
- ability to work a flexible schedule including nights, weekends and early mornings
- willingness to engage in continuous professional development
Job Qualifications
- Retail management leadership experience
- strong leadership and team management skills
- excellent communication and interpersonal skills
- ability to implement and enforce company policies and procedures
- experience in achieving sales and profit targets
- ability to manage multiple priorities and KPIs
- talent development and coaching skills
- knowledge of safety and shrink programs
- ability to maintain positive and respectful work environment
- proficiency in using company management tools
- flexibility to work varied hours including nights, weekends and early mornings
Job Duties
- Lead and manage all aspects of the store, including adherence to Standard Operating Procedures (SOPs) and company programs to ensure compliance to applicable laws and requirements
- ensure execution of company policies and standards
- hold team accountable for store conditions and results
- deliver sales plan/profit plan and other KPIs in conjunction with annual performance objectives
- manage the store team to achieve their role KPIs
- lead the execution of customer brand promises
- implement and lead shrink and safety programs to deliver goals
- use company tools to set, prioritize and communicate goals and provide overall management to team members and customers
- staff the store with qualified team members: hire, train, observe and coach the team to achieve results
- lead the performance management process and disciplinary process if necessary
- identify talent and develop team members for advancement
- promote commitment to the organization’s vision and values
- serve as Manager on Duty (MOD)
- maintain operational understanding of all store departments
- ensure all managers are cross-trained in Custom Framing selling and production
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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