Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Hourly
Rate:
Range $18.30 - $19.00
Benefits
Medical insurance
Vision Insurance
Dental Insurance
401k Retirement Plan
Paid Time Off
Life insurance
Disability insurance
Employee merchandise discount
Employee assistance program
Job Description
Nordstrom Rack is a leading off-price retail division of Nordstrom, Inc., known for offering incredible deals on high-quality apparel, accessories, and footwear from top brands. As part of a reputable global fashion retailer, Nordstrom Rack strives to provide a dynamic and engaging shopping experience to diverse customers who seek style, value, and excellent customer service. With stores located across the United States, Nordstrom Rack operates in a fast-paced, high-energy retail environment that values teamwork, customer focus, and operational excellence. Nordstrom Rack is proud to offer various employment opportunities spanning sales, cashier, stock support, and fulfillment roles, each contributing to maintaining... Show More
Job Requirements
- High school diploma or equivalent
- Previous retail or customer service experience preferred
- Ability to provide friendly and efficient customer service
- Strong problem-solving skills
- Capacity to handle multiple tasks simultaneously
- Ability to lift and carry up to 25 pounds frequently and up to 50 pounds occasionally for stock support or fulfillment roles
- Willingness to work flexible schedules including weekends and holidays
- Ability to work in a fast-paced environment
- Basic technological proficiency
Job Qualifications
- Clear effective communication skills
- Strong interpersonal skills
- Accountability and initiative
- Organizational skills and attention to detail
- Ability to prioritize multiple tasks in a fast-paced environment
- Experience or willingness to learn retail or customer service duties
- Basic proficiency with technology and inventory systems
- Ability to work effectively within a team
- Physical capability to lift merchandise up to 50 pounds for stock support or fulfillment roles
- Flexibility to work varied shifts and schedules
Job Duties
- Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms then sorting and returning clothing to the floor
- Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program
- Keep the stockrooms organized and complete all inventory processes making sure merchandise is properly checked in and accurately ticketed
- Work with the team to ensure the sales floor stays runway ready through re-merchandising and straightening throughout the day
- Assist customers with a variety of transactions through a seamless and friendly experience
- Demonstrate expertise in all technologies used in the store environment
- Defuse customer situations and provide resolutions in a timely and effective manner
- Receive unload freight unpack and deliver newly arrived merchandise to selling departments
- Fulfill customer orders in a timely manner following quality standards
- Prepare and ship customers orders following quality packing and shipping standards
- Utilize inventory management systems to scan process and research merchandise shipments in accordance with our inventory control processes
- Assist in maintaining clean and organized selling floors and stockrooms
- Provide general support to the store for example set up special events organize backroom markdowns and relocate store fixtures
Job Location
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