Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $19.00
Work Schedule
Flexible
Day Shifts
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Life insurance
Disability insurance
Merchandise discount
Employee assistance program
Job Description
Nordstrom Rack is a well-established off-price retailer known for offering great deals on top-quality apparel, shoes, accessories, and home decor. As a division of Nordstrom, Inc., a leading fashion specialty retailer in the US, Nordstrom Rack provides an exceptional shopping experience by blending outstanding customer service with exciting merchandise offerings. The company operates in a fast-paced, high-energy environment and is committed to making the customer experience quick, easy, and fun for shoppers. Nordstrom Rack's dedication to excellence is reflected in its team-oriented and inclusive culture, where employees are encouraged to develop their skills and grow within the company.
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Job Requirements
- High school diploma or equivalent
- Ability to work in a fast-paced and dynamic retail environment
- Strong customer service skills
- Availability to work flexible hours including evenings weekends and holidays
- Physical ability to stand for extended periods and lift up to 50 pounds
- Basic math and communication skills
- Legal authorization to work in the United States
Job Qualifications
- Clear effective communication with strong interpersonal skills
- Accountability initiative and a high level of ownership
- Organizational skills attention to detail and ability to prioritize multiple tasks in a fast-paced environment
- Previous experience in retail or customer service is a plus but not required
- Ability to work collaboratively in a team setting
- Basic proficiency with technology and inventory systems
- Willingness to learn and adapt to new processes and procedures
Job Duties
- Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms then sorting and returning clothing to the floor
- Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program
- Keep the stockrooms organized and complete all inventory processes making sure merchandise is properly checked in and accurately ticketed
- Work with the team to ensure the sales floor stays runway ready through re-merchandising and straightening throughout the day
- Assist customers with a variety of transactions through a seamless and friendly experience
- Demonstrate expertise in all technologies used in the store environment
- Defuse customer situations and provide resolutions in a timely and effective manner
- Receive unload freight unpack and deliver newly arrived merchandise to selling departments
- Fulfill customer orders in a timely manner following quality standards
- Prepare and ship customer's orders following quality packing and shipping standards
- Utilize inventory management systems to scan process and research merchandise shipments in accordance with our inventory control processes
- Assist in maintaining clean and organized selling floors and stockrooms
- Provide general support to the store e.g. set up special events organize backroom markdowns and relocate store fixtures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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