Retail Service/Cashier

Polly's Pies is a renowned restaurant known for its commitment to quality, exceptional guest service, and a welcoming atmosphere. With a rich history in crafting delicious pies and a reputation for outstanding hospitality, Polly's Pies has built a loyal customer base who appreciate the warmth and professionalism of its team. As a company rooted in tradition yet focused on modern service excellence, Polly's Pies prides itself on creating a positive work environment where employees are encouraged to grow and thrive while delivering an exceptional dining experience to every guest. Polly's core values emphasize respect, teamwork, and integrity, which are central to its operational philosophy and customer interactions. This established restaurant focuses on maintaining high standards in food quality, cleanliness, and customer satisfaction. Whether guests are dining in or opting for "to go" orders, Polly's team ensures that every interaction reflects the brand's dedication to excellence, comfort, and friendliness.

The position available is for a Host/Server role at Polly's Pies, an essential frontline job that blends guest relations and operational support. The successful candidate will be responsible for greeting and seating guests promptly, offering friendly and respectful service that enhances the overall guest experience. Apart from managing guest flow and serving as the face of the restaurant, the individual will also handle "to go" orders and transactions, ensuring accuracy and professionalism. This role requires multitasking skills, including food packing, beverage preparation, silverware management, and maintaining a clean and organized lobby, marketplace, and restroom areas. Knowledge of the Polly’s brand, menu, and promotions is vital to provide informative guidance to guests. The Host/Server will also be expected to maintain compliance with payment card industry (PCI) standards during transaction processing and adhere to strict cash handling procedures to protect the brand and ensure accuracy. Additionally, supporting the baking and food preparation team by assisting with oven duties and prepping tasks is part of the responsibilities. Emphasizing strong teamwork, communication, and professionalism, the role demands a commitment to company policies, health, safety, and sanitation guidelines. Flexibility to work varied shifts including mornings, mid-days, nights, weekends, and holidays is required. This role is perfect for someone passionate about guest service, thrives in a fast-paced environment, and enjoys contributing to a positive team culture. Polly’s Pies offers a supportive atmosphere where employees can showcase their skills in hospitality and gain valuable experience in restaurant operations, making it an excellent opportunity for motivated individuals seeking a dynamic and rewarding job in the food service industry.