Macy’s logo

Retail Selling Support Associate - Womens Clothing, Woodlands Mall - Part Time

Job Overview

briefcase

Employment Type

Full-time
Part-time
moneybag

Compensation

Hourly
Range $15.00 - $19.51
clock

Work Schedule

Flexible
Weekend Shifts
diamond

Benefits

Health Insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
401k
Paid Time Off
Paid holidays
Merchandise discounts
performance-based incentives
Employee assistance program

Job Description

Macy's is an iconic American retail establishment with a rich history spanning over 160 years. Known for its innovative approach to retail and its deep-rooted traditions, Macy's has long been a staple in the lives of countless customers across the nation. The company is celebrated for hosting major cultural events such as the Macy's 4th of July Fireworks and the Thanksgiving Day Parade, which have become cherished American traditions. More than just a store, Macy's represents a story of style, community, and memorable moments shared with customers and colleagues alike, making it a truly special workplace. Macy's commitment to excellence, inclusivity, and customer satisfaction establishes it as a top choice for job seekers interested in the retail sector.

The role of Women's Clothing Selling Support at Macy's is far more than a typical sales position; it is a dynamic opportunity to actively engage with customers, helping them express their personal style while offering expert product knowledge and trend insights. This full or part-time role emphasizes hospitality, meticulous sales floor maintenance, and the creation of a welcoming environment. Selling Support colleagues at Macy's are vital in fostering genuine connections with customers, ensuring each shopping experience is seamless and enjoyable. They circulate the sales floor to identify customer needs, share loyalty program benefits, assist with merchandise display and upkeep, and support fitting room operations. The position demands a passion for retail selling, goal achievement, team collaboration, and excelling in customer service.

A typical day includes preparing the sales floor by reviewing sales goals, updating product knowledge on new arrivals and best sellers, and maintaining an organized and attractive shopping environment. The role is highly interactive, requiring courtesy, attentiveness, and the ability to engage customers with personalized conversations that encourage loyalty and repeat visits. Caring for the physical presentation of merchandise and spaces such as fitting rooms is also essential. Macy's values colleagues who bring enthusiasm, adaptability, and a dedication to continuous improvement and teamwork. The role requires standing for long periods, handling merchandise, working with electronic devices including handheld technology and cash registers, and the ability to meet various physical demands such as lifting and reaching.

Macy's offers flexible scheduling, with part-time opportunities typically requiring 12-24 hours per week and full-time positions 30 or more hours weekly, including mandatory weekend shifts. The company emphasizes dependability, communication skills, and a positive attitude. Essential physical requirements include the ability to stand for extended periods, lift up to 25 pounds, perform stooping and climbing, and possess adequate vision capabilities to perform job functions effectively.

Employees at Macy's enjoy a dynamic and inclusive working environment with competitive pay and extensive benefits. These include comprehensive health and wellness coverage, 401(k) matching, paid time off, paid holidays, merchandise discounts, performance incentives, annual merit reviews, and access to mental health counseling and legal and financial advisory services through the Employee Assistance Program. Macy's fosters career growth through continuous learning and leadership opportunities, and actively promotes community engagement and support through Colleague Resource Groups and volunteer initiatives. This role represents not just a job but a chance to be part of a historic, customer-focused institution with exciting career potential and a supportive workplace culture. Join Macy's and contribute to more than a century of retail excellence and customer delight.

Job Requirements

  • high school diploma or equivalent
  • prior retail or customer service experience preferred but not required
  • ability to stand for at least two consecutive hours
  • capable of lifting and carrying up to 25 pounds
  • physical ability to perform stooping, kneeling, crouching, reaching including above eye level, and climbing ladders
  • visual acuity including color vision, depth perception, and focus adjustment
  • dependable attendance and punctuality
  • ability to communicate effectively in English
  • willingness to work weekends, evenings, holidays, and flexible shifts

Job Qualifications

  • flexible availability including days, evenings, weekends, and holidays
  • strong communication skills to effectively interact with customers, co-workers, and supervisors
  • ability to understand and comply with employment policies and safety procedures
  • comfort with electronic devices including handheld equipment and cash registers
  • capability to meet daily sales targets
  • a passion for customer service and building customer relationships
  • ability to work well independently and as part of a team

Job Duties

  • greet customers warmly and engage in friendly, personal conversations to establish relationships
  • actively circulate the sales floor to understand and meet customer needs
  • share benefits of loyalty programs and encourage account openings
  • assist in maintaining a clean, organized, and visually appealing sales floor and fitting rooms
  • support merchandising efforts including price updates, signage, and product placement
  • utilize electronic devices and cash registers to support transactions and fulfillment
  • collaborate with team members to achieve daily sales goals and deliver excellent customer service

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef