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Retail Selling Support Associate - Womens Clothing, Westland - Part Time

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.00 - $19.51
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
401k plan

Job Description

Macy's is more than just a store; it is an iconic American retail establishment that has been part of the nation's culture for over 160 years. Known for its rich history and unique blend of innovation and tradition, Macy's has become a household name synonymous with memorable events such as the Macy’s 4th of July Fireworks and the renowned Thanksgiving Day Parade. As a multifaceted department store, Macy's offers customers a wide variety of products ranging from fashion to home goods, providing an immersive shopping experience that combines style, quality, and customer service.

Joining Macy's means becoming part of a company that values its customers and employees equally. Macy’s focuses on fostering a positive, inclusive, and vibrant work environment where every colleague can thrive. The company offers competitive pay and a comprehensive benefits package, including health and wellness coverage, 401(k) matching, paid time off, holidays, and opportunities for professional growth through continuous learning and leadership development programs.

The role of a Women's Clothing Selling Support colleague at Macy's goes far beyond basic sales duties. This position centers on creating a personalized shopping experience that allows customers to explore and express their individual style. As a vital member of the sales team, you will engage customers through genuine, thoughtful interactions that build meaningful connections and drive loyalty. Utilizing your passion for hospitality, trend awareness, and product expertise, you will assist customers by understanding their needs, educating them about Macy's offerings, and guiding them through a seamless shopping journey.

Your responsibilities extend to maintaining an attractive and inviting sales environment by keeping the sales floor and fitting rooms organized and well-stocked. You will support merchandising efforts by updating signage, recovering the floor, and assisting in the overall visual appeal of the department. Additionally, you will actively participate in promoting Macy's Loyalty Program, helping new customers open credit accounts and enjoy exclusive benefits, which further deepens their relationship with the brand.

This role is designed to suit individuals who thrive in a dynamic, customer-focused environment and enjoy working both independently and collaboratively within a team. Daily duties include greeting customers warmly, contributing to a clean and organized store ambiance, meeting sales goals, and supporting colleagues to ensure overall store success. This position requires flexibility, including availability for nights, weekends, and holidays, to meet the varied needs of Macy's customers and business demands.

Physical requirements include standing for extended periods, lifting up to 25 pounds, and frequently using technology like handheld devices and cash registers. The role is ideal for those who are resourceful, adaptable, and eager to embark on a rewarding career in retail with one of America’s most beloved and enduring companies. By becoming part of Macy's, you are not just taking a job—you’re joining a story that continues to inspire and delight families nationwide with every shopping experience.

Job Requirements

  • flexible availability including days, evenings, weekends, and holidays
  • dependable attendance and punctuality
  • effective communication skills in English
  • ability to read and understand employment policies and safety procedures
  • physically able to stand for long periods and lift at least 25 pounds
  • capable of stooping, kneeling, crouching, climbing, and reaching above eye level
  • able to use computers and electronic devices proficiently
  • commitment to meeting sales goals and customer service standards

Job Qualifications

  • high school diploma or equivalent
  • previous retail or customer service experience preferred
  • strong communication and interpersonal skills
  • ability to work flexible hours including evenings, weekends, and holidays
  • familiarity with current fashion trends and product knowledge
  • proficiency in using technology including handheld devices and cash registers
  • ability to work independently and as part of a team

Job Duties

  • greet customers warmly and build meaningful relationships
  • assist customers in expressing personal style and provide product knowledge
  • maintain sales floor and fitting room organization and cleanliness
  • promote and explain loyalty programs and encourage account openings
  • meet and strive to exceed daily sales goals
  • collaborate and support team members to enhance customer service
  • update signage and merchandise displays to ensure an inviting shopping environment

Job Criteria

Experience

Entry Level (1-2 years)


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