Retail Sales Supervisor (Murfreesboro, TN)

Staples is a leading retailer specializing in office supplies, technology products, and business solutions. Established as an industry pioneer, Staples has dedicated itself to serving customers with a comprehensive selection of merchandise designed to enhance productivity and foster growth in both personal and professional environments. With a global footprint and a commitment to excellence, Staples continues to innovate retail experiences both in-store and online, ensuring customers receive top-tier service and quality products every step of the way.

The company seeks a Retail Sales Supervisor to join its dynamic team. This role is pivotal in championing customer engagement while managing front-of-store operations. Retail Sales Supervisors at Staples take the lead in driving sales, increasing conversion rates, and fostering exceptional customer service throughout the store. In this position, you will be responsible for coaching and supporting the store team to deliver complete product solutions catered to customer needs. The role requires someone who is adept at not only meeting but exceeding sales goals while creating a welcoming and professional shopping environment. Staples offers flexible part-time or full-time hours depending on store needs with generous paid time off, weekly pay, and a robust career development program.

The position emphasizes a consultative selling approach, ensuring that customers receive personalized attention and tailored solutions. As a Retail Sales Supervisor, you will oversee weekly sales and merchandising activities and perform key leadership duties such as serving as the Floor Leader, directing your team to provide excellent customer experiences across all store areas. The role demands adaptability, as you will champion company initiatives and must be flexible to manage changing responsibilities and duties. Being available and maintaining an engaging store atmosphere are critical to the supervisory role, along with completion of daily merchandising and sales tasks and collaboration with the General Manager on operational objectives.

Staples also values ongoing coaching and mentorship, expecting supervisors to peer coach their team members on effective sales behaviors, customer service, and achieving results through role-playing and constructive feedback. The ideal candidate will thrive in a fast-paced, sometimes high-pressure retail environment and possess strong organizational and communication skills. They will also demonstrate integrity, the ability to manage conflicts professionally, and a strong commitment to maintaining customer trust and company standards.

With a well-established benefits package that includes associate discounts, 401(k) plans with company matches, medical, dental, and vision insurance for eligible employees, and more, Staples provides a rewarding work environment. Compensation for the Retail Sales Supervisor role is based on qualifications and experience, reinforcing the company’s dedication to attracting and retaining skilled professionals who align with their values and mission.