Retail Sales Print Supervisor (North Las Vegas, NV)

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Full-time hours
Paid Time Off
Career Development Program
weekly pay
bonus plan
401(k) with Company Match
Medical insurance
Dental Insurance
Vision Insurance
associate discounts

Job Description

Staples is a leading office supply retail company known for providing a wide array of products and services tailored to meet the needs of businesses, schools, and individuals. With a strong focus on innovation and customer service, Staples has built a reputation as an industry leader in the office supplies sector. The company fosters an inclusive and dynamic work environment that encourages teamwork, diversity, and professional growth. Staples strives to create value for its customers by delivering comprehensive solutions that go beyond just office supplies, including printing, technology, and marketing services. The company’s commitment to employee development, competitive compensation, and extensive benefits make it an attractive employer for individuals seeking a career in retail management and customer service.

The Print Supervisor role at Staples offers a unique opportunity to lead a team dedicated to delivering exceptional print and marketing solutions that empower customers to achieve their print and marketing goals. This full-time position involves managing a team to drive results on key performance metrics by selling and providing total print solutions. The supervisor is not only a team leader but also an active participant in creating a customer-centric retail culture that is both fun and engaging. Staples prioritizes collaboration and inclusivity, ensuring that the Print Supervisor helps customers in a supportive environment while fostering a positive and productive workplace.

In this role, you will play a critical part in connecting with customers to understand their needs and offering creative solutions that add value through print and marketing services. You will coach and develop associates to enhance their skills in customer service, consultative selling, and comprehensive print solutions. Leadership at Staples means guiding a team toward operational excellence while focusing on profitability, customer satisfaction, and community involvement. The role requires using tools such as Salesforce.com to manage customer relationships proactively and drive sales growth.

Compensation for this position is based on qualifications and experience, with the added benefit of a bonus eligibility program. Staples offers robust benefits including full medical, dental, and vision insurance, 401(k) with company match, generous paid time off, and associate discounts on merchandise and services. Full-time hours and weekly pay help provide financial stability, while career development programs support long-term professional growth. This role also requires flexibility to adapt to various duties as assigned, reflecting the dynamic and multifaceted nature of retail leadership at Staples.

Staples places a strong emphasis on inclusion and diversity, ensuring all employees feel valued and supported to contribute fully. The company is an Equal Opportunity Employer committed to providing a workplace free from discrimination and embracing varied perspectives for innovative problem-solving. This reinforces Staples’ position as a recognized employer that values ethical conduct, teamwork, and respect for all individuals.

Job Requirements

  • able to work a flexible schedule based on the store’s needs
  • experience directing a team and/or supervising others while managing many priorities
  • basic computer skills to open, save and send electronic files, email, and use Microsoft Word or similar programs
  • attention to detail and keen eye for noticing quality issues
  • experience overcoming objection and engaging with customers to understand their needs
  • ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
  • manage conflict in a reasonable, nonconfrontational and cooperative manner
  • ability to act with honesty and integrity regarding customer and business information
  • ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously

Job Qualifications

  • experience directing a team and/or supervising others while managing many priorities
  • basic computer skills to open, save and send electronic files, email, and use Microsoft Word or similar programs
  • attention to detail and keen eye for noticing quality issues
  • experience overcoming objection and engaging with customers to understand their needs
  • ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
  • manage conflict in a reasonable, nonconfrontational and cooperative manner
  • ability to act with honesty and integrity regarding customer and business information

Job Duties

  • connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions
  • drive customer satisfaction by focusing on customer engagement, quality, and the community
  • coach associates in exceptional service, consultative selling, and total solutions
  • lead and develop a team committed to operational excellence in driving profitable sales and margin
  • consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction
  • leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships
  • be flexible to perform other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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