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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Full-time hours
Paid Time Off
Career Development Program
weekly pay
bonus plan
401(k) with Company Match
Medical insurance
Dental Insurance
Vision Insurance
associate discounts
Job Description
Staples is a leading office supply retail company known for providing a wide array of products and services tailored to meet the needs of businesses, schools, and individuals. With a strong focus on innovation and customer service, Staples has built a reputation as an industry leader in the office supplies sector. The company fosters an inclusive and dynamic work environment that encourages teamwork, diversity, and professional growth. Staples strives to create value for its customers by delivering comprehensive solutions that go beyond just office supplies, including printing, technology, and marketing services. The company’s commitment to employee development, competitive compensation, and... Show More
Job Requirements
- able to work a flexible schedule based on the store’s needs
- experience directing a team and/or supervising others while managing many priorities
- basic computer skills to open, save and send electronic files, email, and use Microsoft Word or similar programs
- attention to detail and keen eye for noticing quality issues
- experience overcoming objection and engaging with customers to understand their needs
- ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
- manage conflict in a reasonable, nonconfrontational and cooperative manner
- ability to act with honesty and integrity regarding customer and business information
- ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Job Qualifications
- experience directing a team and/or supervising others while managing many priorities
- basic computer skills to open, save and send electronic files, email, and use Microsoft Word or similar programs
- attention to detail and keen eye for noticing quality issues
- experience overcoming objection and engaging with customers to understand their needs
- ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
- manage conflict in a reasonable, nonconfrontational and cooperative manner
- ability to act with honesty and integrity regarding customer and business information
Job Duties
- connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions
- drive customer satisfaction by focusing on customer engagement, quality, and the community
- coach associates in exceptional service, consultative selling, and total solutions
- lead and develop a team committed to operational excellence in driving profitable sales and margin
- consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction
- leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships
- be flexible to perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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