Retail Sales Print Supervisor (Chattanooga, TN)

Staples is a leading retail company specializing in office solutions and technology products, serving millions of customers annually across numerous locations. Known for its commitment to customer satisfaction and operational excellence, Staples provides comprehensive print and marketing services tailored to meet the unique needs of both individuals and businesses. As a dynamic retail company, Staples fosters an inclusive and collaborative workplace culture that values diversity and encourages growth and development among its employees. The company is dedicated to delivering excellent customer service and innovative solutions that help customers achieve their print and marketing goals effectively and affordably.

The role of a Print Supervisor at Staples is integral to driving the success of the print and marketing services department. This position involves leading a team to meet key company metrics by selling and providing total print solutions that align with customer needs. As a Print Supervisor, you will play a vital role in connecting with customers, building strong relationships, and offering creative, value-added print and marketing solutions. Collaboration and inclusivity are key elements of this role, ensuring that the team works together effectively while maintaining a fun and engaging retail environment.

In this full-time position, you will be responsible for coaching associates on exceptional customer service and consultative selling techniques. You will guide your team in delivering outstanding print and marketing services while focusing on operational excellence to drive profitable sales and improve margin. Additionally, you will utilize tools like Salesforce.com to actively manage customer relationships through proactive outreach and in-store engagement. Flexibility is important in this position, as you may be asked to perform other duties as assigned, taking an adaptable approach to meet the needs of the store.

The compensation for this position is based on qualifications and experience, with opportunities to participate in a bonus plan. Staples offers a comprehensive benefits package that includes full medical, dental, and vision insurance, a 401(k) plan with company match, generous paid time off, weekly pay, and an associate discount on merchandise, services, and warranty plans. Working at Staples also provides access to discounts at hundreds of retailers, restaurants, and other venues, supporting a well-rounded work-life balance.

Staples values inclusion and is committed to creating a workplace where all employees feel valued, supported, and empowered to contribute their unique skills and perspectives. This commitment fosters innovative thinking and helps the company exceed customer expectations through the collective strength of its team members. As a Print Supervisor, you will have the opportunity to play a key role in the success of your store, your team, and your customers, contributing to an iconic brand known for its dedication to quality and service.