Retail Sales – Part Time

Anchorage, AK, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Flexible

Benefits

Health Insurance

Tuition Assistance

401(k) company match

Employee Stock Purchase Program

associate discount

Trade skills training

Job Description

Lowe's Companies, Inc. (NYSE: LOW) is a leading FORTUNE 100 home improvement company that plays a pivotal role in improving homes and communities across the United States. With approximately 300,000 associates and over 1,700 home improvement stores, 530 branches, and 130 distribution centers, Lowe's supports millions of customers each week. Founded and based in Mooresville, North Carolina, Lowe's has a strong commitment to creating safe, affordable housing, enhancing community spaces, supporting the development of skilled tradespeople, and providing disaster relief. The company reported total fiscal year 2025 sales exceeding $86 billion, reflecting its significant impact and sustained growth in the home improvement industry. Lowe’s embodies inclusive employment practices and is dedicated to fostering a diverse and equitable workplace.

This role of a Customer Service Associate at Lowe's offers an exciting opportunity for individuals passionate about delivering exceptional customer service and making a difference in customers' home improvement journeys. As a Customer Service Associate, you will be at the frontline of providing a welcoming environment where customers feel comfortable and supported while shopping. This position is ideal for people who enjoy direct interaction, problem-solving, and assisting customers with their home improvement needs.

Your day-to-day responsibilities will involve greeting customers, answering their questions, guiding them through product selections, and occasionally assisting with loading merchandise. You may work in various departments depending on your skills and the store's needs including Appliances, Cabinets, Flooring, Hardware, Plumbing, Electrical, Paint, and more. This diversity provides valuable exposure and growth opportunities within the company.

Lowe’s also prioritizes associates’ well-being and career growth by offering competitive pay, flexible schedules, multiple health insurance options, tuition assistance, a company-matching 401(k), employee stock purchase programs, a 10% associate discount, and specialized trade skill development programs like 'Track to the Trades.' Whether you are seeking a part-time role or a long-term career path, Lowe’s supports you in achieving your professional goals.

The role requires basic computer skills, familiarity with retail technology, physical stamina, and a commitment to excellent customer service. Preferred qualifications include retail or customer service experience, bilingual skills, and relevant trade certifications. This opportunity emphasizes growth, teamwork, and community engagement, making Lowe's Customer Service Associate position a rewarding and stable career choice for those interested in the retail and home improvement sectors.

Job Requirements

6 months experience using a computer, including inputting, accessing, modifying, or outputting information
6 months experience using common retail technology, such as smart phones and tablets
reading, writing, and performing basic arithmetic (addition and subtraction)
able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Job Qualifications

6 months of retail and/or customer service experience
bi-lingual skills
certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, lumber/building materials)
reading, writing and performing basic arithmetic (addition and subtraction)
ability to interact positively and effectively with customers
effective communication skills

Job Duties

Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
assist customers with locating and handling merchandise
down stock merchandise by looking for empty areas on shelves and replenishing supplies
process orders and deliveries accurately so customers receive merchandise as expected and on time
cross-functionally train in other areas of the store to help deliver the best customer service
prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
guide customers through shopping or checkout
complete other duties as assigned