Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Hourly
Rate:
Range $15.45 - $16.05
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Retirement plan 401k
Paid Time Off
Life insurance
Disability insurance
Merchandise discount
Employee Assistance Programs
Job Description
Nordstrom Rack is a well-known off-price retail division of Nordstrom, Inc., offering customers high-quality brand-name apparel, accessories, and footwear at incredible value prices. The company operates in a fast-paced, high-energy retail environment focusing on delivering exceptional customer service and a rewarding shopping experience. Nordstrom Rack stores provide a dynamic workplace where employees are encouraged to engage positively with customers and each other, creating a welcoming atmosphere that makes shopping quick, easy, and enjoyable. The company embraces diversity and inclusion, values accountability, and seeks team members who demonstrate initiative and ownership in their roles. Nordstrom Rack prides itself on offering a... Show More
Job Requirements
- High school diploma or equivalent
- Ability to work a flexible schedule based on business needs
- Ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds for stock support or fulfillment roles
- Strong communication and interpersonal skills
- Willingness to learn and adapt to new processes and technology
- Ability to maintain a fast paced work environment
Job Qualifications
- Clear effective communication skills with strong interpersonal abilities
- Accountability initiative and a high level of ownership
- Organizational skills attention to detail and ability to prioritize multiple tasks in a fast paced environment
- Previous retail or customer service experience preferred
- Basic knowledge of inventory management systems and retail technology beneficial
- Ability to work well as part of a team and independently
- Physical ability to lift and carry merchandise regularly
- Flexibility to work varied shifts based on store needs
Job Duties
- Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms then sorting and returning clothing to the floor
- Motivate and inspire others to adopt initiatives such as Nordstrom Rewards program
- Keep stockrooms organized and complete all inventory processes making sure merchandise is properly checked in and accurately ticketed
- Work with the team to ensure the sales floor stays runway ready through re-merchandising and straightening throughout the day
- Assist customers with a variety of transactions through a seamless and friendly experience
- Demonstrate expertise in all technologies used in the store environment
- Defuse customer situations and provide resolutions in a timely and effective manner
- Receive unload freight unpack and deliver newly arrived merchandise to selling departments
- Fulfill customer orders in a timely manner following quality standards
- Prepare and ship customer orders following quality packing and shipping standards
- Utilize inventory management systems to scan process and research merchandise shipments
- Assist in maintaining clean and organized selling floors and stockrooms
- Provide general support to the store such as setting up special events organizing backroom markdowns and relocating store fixtures
Job Location
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