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Retail Sales or Stock - Wilmot Plaza Rack

Job Overview

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Employment Type

Full-time
Part-time
Temporary
Hourly
Internship
Consulting
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Compensation

Type:
Hourly
Rate:
Range $15.95 - $16.55
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Life insurance
Disability insurance
Merchandise discount
Employee assistance program

Job Description

Nordstrom Rack is a leading off-price retail store that offers customers high-quality, on-trend clothing, accessories, and home goods at significant savings. As part of the Nordstrom family, Nordstrom Rack is committed to delivering outstanding customer service and a seamless shopping experience, whether it be in-store or online. Operating in a fast-paced, energetic environment, the company prides itself on creating an enjoyable and engaging atmosphere for both customers and team members. With a national presence, Nordstrom Rack provides a variety of employment opportunities in multiple departments, creating a dynamic work culture focused on teamwork, innovation, and customer-centric service.

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Job Requirements

  • Ability to lift and carry items frequently up to 25 pounds and occasionally up to 50 pounds for stock support or fulfillment roles
  • High school diploma or equivalent preferred
  • Ability to work a flexible schedule based on business needs
  • Accountability and initiative with a high level of ownership
  • Ability to prioritize multiple tasks in a fast-paced environment
  • Effective communication and interpersonal skills

Job Qualifications

  • Clear effective communication skills
  • Strong interpersonal skills
  • Ability to motivate and inspire team members
  • Experience with customer service and sales preferred
  • Basic proficiency with retail technologies and inventory management systems
  • Ability to work effectively in a fast-paced environment
  • Strong organizational skills and attention to detail

Job Duties

  • Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms then sorting and returning clothing to the floor
  • Motivate and inspire others to adopt initiatives such as the Nordstrom Rewards program
  • Keep the stockrooms organized and complete all inventory processes making sure merchandise is properly checked in and accurately ticketed
  • Work with the team to ensure the sales floor stays runway ready through re-merchandising and straightening throughout the day
  • Assist customers with a variety of transactions through a seamless and friendly experience
  • Demonstrate expertise in all technologies used in the store environment
  • Defuse customer situations and provide resolutions in a timely and effective manner
  • Receive unload freight unpack and deliver newly arrived merchandise to selling departments
  • Fulfill customer orders in a timely manner following quality standards
  • Prepare and ship customers orders following quality packing and shipping standards
  • Utilize inventory management systems to scan process and research merchandise shipments
  • Assist in maintaining clean and organized selling floors and stockrooms
  • Provide general support to the store such as setting up special events organizing backroom markdowns and relocating store fixtures

Job Location

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