Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Hourly
Rate:
Range $15.60 - $16.20
Job Description
Nordstrom Rack is a dynamic retail company known for offering exceptional deals on brand-name clothing and accessories. As a division of Nordstrom, Inc., Nordstrom Rack combines the high quality and fashion-forward merchandise typically associated with the Nordstrom brand with discounted prices in a fast-paced retail environment. Nordstrom Rack operates a broad network of stores across the United States and online, aiming to provide customers with an enjoyable, convenient shopping experience. The company prides itself on its commitment to customer service, offering a friendly, energetic atmosphere where both customers and team members thrive. Nordstrom Rack creates a welcoming environment where employees... Show More
Job Requirements
- High school diploma or equivalent
- Ability to work in a fast-paced retail environment
- Comfortable with customer interaction
- Basic knowledge of inventory management systems (preferred for stock roles)
- Ability to stand for extended periods
- Ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds (for Stock Support or Fulfillment roles)
- Willingness to work flexible hours including weekends and holidays
Job Qualifications
- Clear, effective communication with strong interpersonal skills
- Accountability, initiative and a high level of ownership
- Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment
- Ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds (for Stock Support or Fulfillment roles)
- Ability to work a flexible schedule based on business needs
Job Duties
- Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing to the floor
- Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program
- Keep the stockrooms organized and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed
- Work with the team to ensure the sales floor stays runway ready through re-merchandising and straightening throughout the day
- Assist customers with a variety of transactions through a seamless and friendly experience
- Demonstrate expertise in all technologies used in the store environment
- Defuse customer situations and provide resolutions in a timely and effective manner
- Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments
- Fulfill customer orders in a timely manner following quality standards
- Prepare and ship customer's orders following quality, packing and shipping standards
- Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes
- Assist in maintaining clean and organized selling floors and stockrooms
- Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures
Job Location
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