Job Overview
Employment Type
Temporary
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.85 - $18.55
Work Schedule
Flexible
Benefits
Medical insurance
Vision Insurance
Dental Insurance
401(k) retirement plan
Paid Time Off
Life insurance
Disability insurance
Merchandise discount
Job Description
Nordstrom Rack is a dynamic retail division under the Nordstrom, Inc. brand, known for delivering exceptional customer experiences while offering high-quality fashion and stylish products at discounted prices. As a prominent off-price retailer, Nordstrom Rack operates numerous stores nationwide, catering to a diverse clientele who seek great value on clothing, shoes, and accessories from various reputable brands. Nordstrom Rack prides itself on maintaining a fast-paced, high-energy store environment where customer satisfaction and teamwork are paramount. The company emphasizes diversity, inclusiveness, and community involvement, making it a favored workplace for individuals who are passionate about retail and customer service.
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Job Requirements
- High school diploma or equivalent
- Previous retail or customer service experience preferred but not required
- Ability to stand and move for extended periods
- Basic math and computer skills
- Ability to work evenings, weekends and holidays as needed
- Must be at least 18 years old
- Ability to lift and carry up to 50 pounds
- Ability to communicate clearly and effectively
- Willingness to learn and adapt quickly in a fast-paced environment
Job Qualifications
- Clear, effective communication skills with strong interpersonal skills
- Accountability, initiative and a high level of ownership
- Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment
- Ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds for stock support or fulfillment role
- Ability to work a flexible schedule based on business needs
Job Duties
- Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing to the floor
- Motivate and inspire others to adopt initiatives such as the Nordstrom Rewards program
- Keep the stockrooms organized and complete all inventory processes, ensuring merchandise is properly checked in and accurately ticketed
- Work with the team to ensure the sales floor stays runway ready through re-merchandising and straightening throughout the day
- Assist customers with a variety of transactions through a seamless and friendly experience
- Demonstrate expertise in all technologies used in the store environment
- Defuse customer situations and provide resolutions in a timely and effective manner
- Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments
- Fulfill customer orders in a timely manner following quality standards
- Prepare and ship customer orders following quality, packing and shipping standards
- Utilize inventory management systems to scan, process and research merchandise shipments in accordance with inventory control processes
- Assist in maintaining clean and organized selling floors and stockrooms
- Provide general support to the store, e.g., set up special events, organize backroom, markdowns, and relocate store fixtures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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