Retail Sales floor/Cashier

The Michaels Companies Inc. is a leading retail company specializing in providing supplies and services for creative projects and celebrations. With over 1,300 stores across 49 states and Canada, Michaels offers an extensive selection of arts and crafts products to inspire creativity and help customers bring their ideas to life. Founded in 1973 and headquartered in Irving, Texas, Michaels has built a strong reputation as the go-to destination for artists, crafters, and hobbyists of all skill levels. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, adding to the comprehensive creative offerings available to customers. Michaels not only focuses on creative products but also places a strong emphasis on supporting its team members with competitive benefits, inclusive work environments, and ongoing opportunities for development. The company’s commitment to fostering joy, creativity, and community is evident in its mission and everyday operations.

This role is based in New Braunfels, Texas, and is designed for candidates passionate about customer service and retail operations. As a key team member in the store, the successful candidate will deliver friendly customer service, assist customers in shopping and locating products, and ensure an efficient checkout experience. The position involves a variety of responsibilities including merchandise handling, stocking, and maintaining visual presentation standards consistent with Michaels’ Brand Promises. Responsibilities include engaging customers with information about loyalty and credit card programs, educating them about customer feedback surveys, and assisting with omnichannel processes such as Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS). The role requires active participation in unloading trucks, stock replenishment, planogram implementation, and executing store recovery processes to maintain a well-merchandised and inviting shopping environment.

Team members are expected to contribute positively to the store culture by demonstrating respect and professionalism even in challenging situations and serving as role models for peers. Cross-training in custom framing sales and production is also part of this position, providing additional skill development opportunities. Candidates should be prepared for the physical demands of the job, including prolonged standing, lifting, and working with equipment like ladders and heat presses. The job requires availability for varied shifts including nights, weekends, and early mornings in a public retail environment that prioritizes safety and customer satisfaction.

Michaels prides itself on inclusivity and accessibility, providing reasonable accommodations to qualified individuals and encouraging applications from diverse backgrounds. This position is ideal for those who thrive in a fast-paced retail setting and are driven to create positive shopping experiences for customers while contributing to team success. Michaels offers competitive benefits including health insurance, paid time off, tuition assistance, and employee discounts, supporting both full-time and part-time team members. The company is an Equal Opportunity Employer dedicated to creating an inclusive environment where all employees can grow and succeed.