
Retail Sales Associate - Womens Shoes, Kenwood Towne Center - Full Time
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.00 - $18.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Vision Insurance
Dental Insurance
401(k) match
Paid Time Off
Paid holidays
Merchandise discounts
performance-based incentives
Job Description
Macy's is an iconic American retail company that has been capturing the hearts and minds of customers for over 160 years. Known for its innovative retail approaches blended with rich traditions, Macy's is much more than just a store. It is a cultural landmark recognized for its inspiring stores, irresistible products, and signature events such as the Macy's 4th of July Fireworks and the Thanksgiving Day Parade. These memorable moments have been part of the fabric of countless customers' and colleagues' lives. Macy's commitment to delivering outstanding customer experiences and fostering inclusive, collaborative workplace environments makes it a respected and beloved brand nationwide.
The company is currently seeking passionate and dedicated Retail Selling Colleagues who will play an essential role in creating standout shopping experiences. This role goes well beyond the traditional cashier duties. It emphasizes genuine hospitality, personalized customer engagement, and skilled selling that delivers measurable results. Retail Selling Colleagues at Macy's take pride in understanding each customer's unique needs, providing tailored recommendations, and connecting customers to the right products and services. Whether assisting on the sales floor or in fitting rooms, colleagues are valued for their warmth, extensive product knowledge, and ability to create memorable moments for shoppers.
In this role, the customer is truly at the heart of every action. Sales Associates are empowered to achieve sales goals through consistent engagement, smart selling behaviors, and by building trusting relationships that inspire customer loyalty. This role is suitable for individuals who are passionate about selling, enjoy working in a team environment, and are committed to creating exceptional customer experiences every day. Additionally, Retail Selling Colleagues help maintain a clean and organized shopping environment, ensuring that the store remains inviting for every visitor from the moment they step inside.
Retail Selling Colleagues typically work full-time with 30 or more hours per week or part-time with 12-24 hours weekly, including weekend shifts. Availability during days, evenings, weekends, and holidays is essential to meet the dynamic needs of retail operations. Macy's assures a competitive pay structure with potential performance-based incentives and emphasizes continuous learning opportunities and leadership development within a supportive and inclusive team culture. Among the many benefits, employees enjoy health, vision, and dental insurance options, a 401(k) matching program, paid time off, and a rich array of additional perks such as merchandise discounts and mental health support.
Joining Macy's means becoming part of a dynamic and historic retail company where you can contribute to creating joyous customer experiences while growing professionally. Whether you're helping customers find the perfect gift, supporting store operations, or engaging in Macy’s famed community events, you play a vital role in continuing the legacy of Macy's as a beloved American institution. This is an exciting opportunity to write the next chapter in a story steeped in tradition yet focused on innovation and customer delight.
The company is currently seeking passionate and dedicated Retail Selling Colleagues who will play an essential role in creating standout shopping experiences. This role goes well beyond the traditional cashier duties. It emphasizes genuine hospitality, personalized customer engagement, and skilled selling that delivers measurable results. Retail Selling Colleagues at Macy's take pride in understanding each customer's unique needs, providing tailored recommendations, and connecting customers to the right products and services. Whether assisting on the sales floor or in fitting rooms, colleagues are valued for their warmth, extensive product knowledge, and ability to create memorable moments for shoppers.
In this role, the customer is truly at the heart of every action. Sales Associates are empowered to achieve sales goals through consistent engagement, smart selling behaviors, and by building trusting relationships that inspire customer loyalty. This role is suitable for individuals who are passionate about selling, enjoy working in a team environment, and are committed to creating exceptional customer experiences every day. Additionally, Retail Selling Colleagues help maintain a clean and organized shopping environment, ensuring that the store remains inviting for every visitor from the moment they step inside.
Retail Selling Colleagues typically work full-time with 30 or more hours per week or part-time with 12-24 hours weekly, including weekend shifts. Availability during days, evenings, weekends, and holidays is essential to meet the dynamic needs of retail operations. Macy's assures a competitive pay structure with potential performance-based incentives and emphasizes continuous learning opportunities and leadership development within a supportive and inclusive team culture. Among the many benefits, employees enjoy health, vision, and dental insurance options, a 401(k) matching program, paid time off, and a rich array of additional perks such as merchandise discounts and mental health support.
Joining Macy's means becoming part of a dynamic and historic retail company where you can contribute to creating joyous customer experiences while growing professionally. Whether you're helping customers find the perfect gift, supporting store operations, or engaging in Macy’s famed community events, you play a vital role in continuing the legacy of Macy's as a beloved American institution. This is an exciting opportunity to write the next chapter in a story steeped in tradition yet focused on innovation and customer delight.
Job Requirements
- Flexible availability including days, evenings, weekends, and holidays
- Regular, dependable attendance and punctuality
- Ability to understand and communicate in English
- Ability to lift at least 25 lbs and perform physical tasks such as standing for extended periods, stooping, kneeling, and climbing ladders
- Excellent vision requirements including close vision, color vision, and depth perception
- Capability to use computers and other technology essential to job functions
Job Qualifications
- High school diploma or equivalent
- Previous retail or customer service experience preferred
- Ability to communicate effectively with customers, co-workers, and supervisors
- Strong interpersonal skills and a genuine passion for customer service
- Ability to meet daily sales goals and adapt to changing priorities
- Comfortable using electronic devices and point-of-sale systems
- Ability to work effectively both independently and as part of a team
Job Duties
- Greet customers warmly and engage in personalized conversations to understand their needs
- Provide product knowledge and recommendations to help customers make informed purchasing decisions
- Maintain a clean, organized, and shoppable sales floor and fitting rooms
- Achieve daily sales goals through effective selling and customer engagement
- Support team members and collaborate to ensure excellent service delivery
- Share loyalty program benefits and complete transactions with accuracy
- Adhere to company policies and safety procedures to ensure a safe shopping environment
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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