Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.50
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
comprehensive health coverage
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
401(K) Plan with Match
Paid Time Off
eight paid holidays
Merchandise discounts
performance-based incentives
annual merit review
employee assistance program with mental health counseling and legal/financial advice
Job Description
Macy's is a historic and iconic American retail company with more than 160 years of legacy, well-known for its dedication to innovation and traditions. It has captured the hearts and minds of customers across the nation with memorable events like the Macy's 4th of July Fireworks and the world-famous Thanksgiving Day Parade, which have become treasured cultural moments. Through its various store locations and unified customer experience, Macy's creates a unique shopping environment that blends inspiring stores and irresistible products with exceptional service. This makes working at Macy's not just a job but being part of a story that resonates... Show More
Job Requirements
- Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
- You can handle electronic devices with no problem
- Must be able to understand and communicate effectively with customers, co-workers, and supervisors, and read and understand employment policies and safety rules/procedures in English
- This position requires lifting, constant moving, standing, and reaching with arms and hands
- Involves standing for at least two consecutive hours, lifting at least 30lbs, stooping, kneeling, crouching, and climbing ladders
- Reaching, including above eye level, crouching, kneeling, stooping and color vision
- Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
- No education or experience required
Job Qualifications
- No education or experience required
- Good understanding of the products you are selling and be able to give expert guidance to customers based on their wants, features, and choices
- Comfortable communicating with customers virtually, via phone, and in person
- Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events
- Utilize point of sale technology and applications to help in selling and fulfilling customer orders
- Self-driven to keep up with product knowledge and trends and stay current with all training through Macy’s educational resources
- Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments
- Partnership with the total team to drive sales and deliver the customer experience
Job Duties
- Greet and connect with customers in a friendly and genuine way
- Recommend products by asking questions to identify customer needs and inspiring purchases with newness and product that resonates with the customer
- Offer options and solutions to customers to complete the sale
- Wrap-Up the moment to close out the customer’s shopping journey, celebrating their purchases and sharing in their excitement
- Master store products, services, loyalty programs, and Macy’s sales systems and use knowledge to help customers find what they need and suggest additional items
- Maintain department recovery standards, including selling floor and fitting rooms
- Deliver optimal merchandise execution presentation, ensure accurate merchandise pricing, and process markdowns in a timely and accurate manner
- Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
Job Qualifications
Experience
No experience required
Job Location
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