Retail Sales Associate, Valencia Town Center - Part Time

Santa Clarita, CA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $16.50 - $20.35

Benefits

Merchandise discounts

performance-based incentives

annual merit review

employee assistance program with mental health counseling and legal/financial advice

401(k) match

Medical insurance

Vision Insurance

Dental Insurance

Life insurance

Disability insurance

Paid Time Off

eight paid holidays

Job Description

Macy's is an iconic American retail establishment with a rich history spanning more than 160 years. It is more than just a store; it is a story about innovation, tradition, and memorable experiences that have shaped American culture. Known for its inspiring stores and irresistible products, Macy's plays a significant role in cherished events such as the Macy's 4th of July Fireworks and the world-famous Thanksgiving Day Parade. These hallmark events and countless meaningful interactions with customers and colleagues make Macy's a special place to work, one that blends excitement with a strong sense of community and heritage.

Macy'... Show More

Job Requirements

Flexible availability including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Must be able to understand and communicate effectively with customers, co-workers, and supervisors
Must be able to read and understand employment policies and safety rules/procedures in English
Resourceful and eager to start a new venture and can adapt to changing priorities
You can handle electronic devices with no problem
Prolonged periods of standing/walking around the store or department
Frequent use of computers and handheld electronic equipment
Reaching, including above eye level, crouching, kneeling, stooping, climbing ladders, and color vision
Lifting and moving items weighing up to 30lbs

Job Qualifications

No education or experience required
Good understanding of the products you are selling and be able to give expert guidance to customers based on their wants, features, and choices
Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events while proactively suggesting products that enhance their experience
Engage with customers virtually, by phone, and in person, ensuring clear, helpful, and genuine interactions
Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience
Self-driven to keep up with product knowledge and trends and stay current with all training through Macy's educational resources to provide the best possible service
Create a welcoming, friendly environment for customers and colleagues, fostering meaningful conversations and connections
Work seamlessly with colleagues at all levels and across departments to drive sales and elevate the customer experience

Job Duties

Prioritize the customer by greeting them with a warm smile and engaging in genuine conversation
Ask thoughtful questions to understand customer needs and suggest products that resonate with them, creating a personalized and engaging shopping experience
Present options and solutions that enhance the customer's purchase, ensuring they find exactly what they need
Close out the customer's shopping journey with enthusiasm, celebrating their purchases and leaving them with a lasting feeling of hospitality and excitement
Master Macy's products, services, and loyalty programs to provide expert guidance, helping customers find what they need while suggesting complementary items
Maintain a visually appealing shopping environment by upholding merchandise standards on the sales floor and in fitting rooms, ensuring an enjoyable and seamless experience

Job Location

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