Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.50
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
401k
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
Holidays
Merchandise discounts
performance-based incentives
Employee assistance program
Job Description
Macy's is an iconic American retail company with a rich history spanning over 160 years, renowned for its innovative approach and commitment to delivering memorable shopping experiences. As one of the leading department stores in the United States, Macy's offers a broad selection of high-quality merchandise, including fashion, home goods, beauty products, and accessories. Macy's also plays a significant role in American culture, famously hosting events such as the Macy's 4th of July Fireworks and the Thanksgiving Day Parade, events that have become part of cherished national traditions. Macy's is much more than just a store—it's a community hub and... Show More
Job Requirements
- Must be able to understand and communicate effectively with customers, co-workers, and supervisors
- Must be able to read and understand employment policies and safety rules and procedures in English
- No education or experience required
- Flexible availability including days, evenings, weekends, and holidays
- Regular, dependable attendance and punctuality
- Ability to lift at least 30 lbs
- Ability to stand for at least two consecutive hours
- Ability to perform stooping, kneeling, crouching, and climbing ladders
- Ability to use technology such as cash registers and handheld devices frequently
- Must be resourceful and adaptable to changing priorities
Job Qualifications
- No education or experience required
- Excellent interpersonal skills with ability to work effectively with colleagues at all levels and across departments
- Self-driven to keep up with product knowledge and trends and stay current with all training
- Comfortable communicating with customers virtually, via phone, and in person
- Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events
- Utilize point of sale technology and applications to help in selling and fulfilling customer orders
- Ability to work effectively in a team and collaborate to drive sales
- Flexible availability including days, evenings, weekends, and holidays with regular attendance and punctuality
Job Duties
- Greet and connect with customers in a friendly and genuine way
- Recommend product by asking questions to identify customer needs and inspiring purchases with newness and product that resonates with the customer
- Offer options and solutions to customers to complete the sale
- Wrap-up the moment to close out the customer's shopping journey, celebrating their purchases and sharing in their excitement
- Master store products, services, loyalty programs, and Macy's sales systems and use knowledge to help customers find what they need and suggest additional items
- Maintain department recovery standards, including selling floor and fitting rooms
- Deliver optimal merchandise execution presentation, ensure accurate merchandise pricing, and process markdowns in a timely and accurate manner
- Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
Job Qualifications
Experience
No experience required
Job Location
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