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Retail Sales Associate, Streets of South Point - Full Time

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.00 - $18.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) match
Employee Discounts
performance-based incentives

Job Description

Macy's is a longstanding and iconic retail company with a rich history spanning over 160 years in America. Known not only for its wide array of merchandise but also for its cultural significance, Macy's embodies a blend of innovations and traditions that have continuously captivated customers across the nation. Famous for events such as the Macy's 4th of July Fireworks and the Thanksgiving Day Parade, Macy's represents more than just a store—it is a symbol of memorable moments and milestones for countless customers and colleagues alike. As a leader in retail, Macy's is dedicated to offering an extraordinary shopping experience, combining an inspiring store environment with irresistible products to create lasting impressions on its customers. Joining Macy's means becoming part of a special story and a workplace that values community, inclusivity, and growth.

The Retail Selling Colleague role at Macy's is designed for individuals who are passionate about customer service and sales. This position is more than just ringing up purchases; it’s about creating standout shopping experiences through genuine hospitality and personalized engagement. Retail Selling Colleagues take pride in understanding each customer's unique needs and providing tailored recommendations that connect them with the perfect products and services. They operate on the sales floor and in fitting rooms with warmth, excellent product knowledge, and a personal approach that turns everyday visits into memorable moments.

This role requires a strong focus on sales performance, customer engagement, and maintaining a welcoming store environment. Selling Colleagues start their day energized and prepared, fully informed about new arrivals, top-selling items, and ongoing promotions. They create welcoming atmospheres by greeting customers warmly, engaging in friendly conversations, and fostering meaningful relationships that encourage repeat business. Maintaining the sales floor and fitting rooms in a neat and organized manner is also a key responsibility, ensuring that the shopping experience is convenient and pleasant.

Working as a full-time or part-time Retail Selling Colleague involves varied hours, including weekend and holiday shifts, reflecting the dynamic nature of the retail environment. Macy's values team collaboration, honesty, and continuous self-improvement, encouraging each colleague to contribute to the store's success while also developing personally and professionally.

The position involves essential physical activities such as standing for long periods, lifting items up to 25 pounds, and using electronic devices like cash registers and handheld equipment. Candidates must be able to communicate effectively in English, demonstrating reliability, flexibility, and a friendly disposition. The role offers competitive pay, performance-based incentives, and a comprehensive benefits package, including health insurance, paid time off, and a 401(k) match. Macy's also fosters an inclusive work environment with opportunities for growth, leadership development, and community involvement through various colleague resource groups and volunteer programs.

By joining Macy's as a Retail Selling Colleague, individuals become part of a team that values customer-centric service, personal excellence, and the joy of making a difference in the retail experience every day. This is a wonderful opportunity to grow a career in a respected and beloved company while contributing to memorable customer journeys and the continued success of Macy's extraordinary story.

Job Requirements

  • Flexible availability including days, evenings, weekends and holidays
  • Dependable attendance and punctuality
  • Ability to communicate effectively in English with customers and colleagues
  • Ability to read and understand employment policies and safety procedures in English
  • Capability to stand for extended periods and lift up to 25 pounds
  • Comfortable using computers, cash registers, and handheld equipment
  • Physical ability to perform tasks involving stooping, kneeling, crouching, reaching, and climbing ladders

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous retail or customer service experience beneficial
  • Strong communication skills in English
  • Ability to meet sales goals and work in a team environment
  • Comfortable using electronic devices and point-of-sale systems
  • Demonstrated resourcefulness and adaptability
  • Enthusiasm for learning about products and customer needs

Job Duties

  • Greet customers warmly and create personal connections
  • Achieve daily sales goals through personalized recommendations
  • Maintain a clean, organized, and shoppable sales floor and fitting rooms
  • Stay informed about new arrivals, promotions, and top-selling products
  • Provide assistance in fitting rooms and support merchandise moves
  • Share loyalty program benefits and complete transactions with care
  • Collaborate with team members to ensure excellent customer service and store performance

Job Criteria

Experience

No experience required


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