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Retail Sales Associate, Southlake Mall - IN - Part Time - (Expired Job)

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Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.00 - $18.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) match
Paid Time Off
Holidays
Merchandise discounts
performance-based incentives
Employee assistance program

Job Description

Macy's is an iconic American department store that has been a retail leader for over 160 years. Known not only for its extensive range of products but also for pioneering retail innovations and tradition, Macy's has become an integral part of American culture. Famous for hosting the grand Macy's 4th of July Fireworks and the legendary Thanksgiving Day Parade, Macy's provides customers with memorable experiences both in-store and through community events. As a diverse and inclusive company, Macy's embraces a culture where every colleague plays a vital role in continuing this rich history. The company offers competitive pay, comprehensive benefits, and opportunities for career growth in a dynamic, fast-paced retail environment.

As a Retail Selling Colleague at Macy's, you will be more than just a cashier; you are a key player in creating an exceptional shopping experience centered on genuine hospitality and personalized customer service. This role requires blending strong selling skills with authentic customer engagement to build trust and loyalty. You will take the time to understand each customer's needs, provide tailored product recommendations, and ensure every shopping visit is memorable. Working both on the sales floor and in fitting rooms, you will maintain a warm and inviting environment that encourages customers to return. Your role includes meeting and exceeding sales goals by driving customer engagement and applying effective selling techniques.

In this role, you will begin each shift energized and ready to contribute to the store’s success. You will prepare the sales floor by organizing merchandise, updating pricing and signage, and reviewing sales goals and promotions. Throughout your day, your focus will be on offering friendly, personalized interactions that foster lasting customer relationships. You will support your team by maintaining a clean and shoppable environment and assist with merchandise moves as needed. As the day concludes, you will ensure customers leave satisfied by promoting Macy's loyalty programs and delivering a sincere thank-you.

The role requires someone with flexibility to work various shifts including days, evenings, weekends, and holidays. Physical stamina is important as the job involves standing for extended periods, lifting merchandise up to 25 pounds, and performing tasks that require reaching, kneeling, and climbing. Technological proficiency is also necessary as you will utilize computers and handheld devices to assist customers and process transactions.

Macy's supports its employees with a wide range of benefits including health insurance options, a 401(k) match, paid time off, and continuous learning opportunities. The company values teamwork, honesty, and a positive work environment, offering additional perks such as merchandise discounts and employee assistance programs. Joining Macy's means becoming part of a community that values each member's unique contribution and strives to create a welcoming and successful workplace for all.

Job Requirements

  • Flexible availability including days, evenings, weekends, and holidays
  • Dependable attendance and punctuality
  • Ability to communicate effectively with customers, coworkers, and supervisors
  • Ability to read and understand employment policies and safety procedures in English
  • Comfortable collaborating with customers and colleagues
  • Ability to meet daily sales goals
  • Physical ability to stand for long periods, lift at least 25 pounds, and perform stooping, kneeling, crouching, and reaching tasks
  • Ability to use computers, cash registers, and handheld electronic devices
  • Positive attitude and eagerness to learn and adapt
  • Ability to work independently and within a team

Job Qualifications

  • High school diploma or equivalent
  • Previous retail or customer service experience preferred
  • Strong verbal communication and interpersonal skills
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Basic computer literacy and comfort using electronic devices
  • Ability to work effectively both independently and as part of a team
  • Willingness to learn and adapt to changing priorities

Job Duties

  • Greet customers warmly and engage them in friendly, personal conversations
  • Understand customer needs and provide personalized product recommendations
  • Maintain a clean, organized, and inviting sales floor and fitting rooms
  • Update signs and pricing, support merchandise moves, and recover the sales floor as needed
  • Achieve daily and monthly sales goals through effective selling strategies and customer engagement
  • Promote Macy's Loyalty program and ensure customers have a positive checkout experience
  • Collaborate with team members to support a respectful and productive store environment

Job Criteria

Experience

Entry Level (1-2 years)


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