Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.50
Benefits
competitive pay
Comprehensive health insurance
Vision Insurance
Dental Insurance
Life and disability insurance options
401(k) match
paid time off and eight paid holidays
Merchandise discounts
performance-based incentives
employee assistance program with mental health counseling and legal/financial advice
continuous learning and leadership development opportunities
volunteer opportunities
Job Description
Macy's is an iconic American department store with a rich history spanning more than 160 years, known for its innovative retail experiences and strong tradition of community involvement. Beyond being a shopping destination, Macy's embodies a story of inspiration, tradition, and memorable moments for countless customers and employees alike. Famous for events such as the Macy's 4th of July Fireworks and the Thanksgiving Day Parade, Macy's is a brand infused with culture, excitement, and a deep connection to its communities.
As a leading retail organization, Macy's offers a dynamic and inclusive work environment where every colleague plays... Show More
As a leading retail organization, Macy's offers a dynamic and inclusive work environment where every colleague plays... Show More
Job Requirements
- Flexible availability including days, evenings, weekends and holidays
- Regular, dependable attendance and punctuality
- Ability to meet physical requirements including lifting at least 30 pounds, standing for extended periods, stooping, kneeling, crouching, and climbing ladders
- Ability to handle electronic devices and operate cash register
- Must be able to understand and communicate effectively in English
- No previous education or experience required
Job Qualifications
- Good understanding of product knowledge and ability to provide expert guidance to customers
- Comfortable communicating with customers virtually, by phone, and in person
- Ability to build relationships with customers and achieve sales goals
- Proficiency with point of sale technology and applications
- Self-driven to keep up with product knowledge and trends through Macy's educational resources
- Excellent interpersonal skills and ability to work effectively with colleagues across departments
- Partnership and collaboration to drive sales and deliver customer experience
Job Duties
- Greet and connect with customers in a friendly and genuine way
- Recommend products by asking questions to identify customer needs and inspire purchases
- Offer options and solutions to customers to complete the sale
- Wrap up the moment to close out the customer's shopping journey
- Master store products, services, loyalty programs, and Macy's sales systems to help customers and suggest additional items
- Maintain department recovery standards including selling floor and fitting rooms
- Deliver optimal merchandise execution presentation, ensure accurate pricing, and process markdowns timely and accurately
- Foster an environment of acceptance and respect that strengthens relationships with colleagues, customers, and communities
Job Location
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