Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.50
Benefits
Merchandise discounts
performance-based incentives
annual merit review
Employee assistance program
Health Insurance
Dental Insurance
Paid Time Off
Job Description
Macy's is an iconic American retail giant with a rich history spanning over 160 years. Renowned for its innovative retail experiences and deep-rooted traditions, Macy's is much more than just a store; it is a story interwoven with memorable moments such as the Macy's 4th of July Fireworks and the Thanksgiving Day Parade. The company takes pride in creating a welcoming and inspiring environment for its customers and employees alike, fostering a culture that values both innovation and community. Macy's commitment to quality products and exceptional customer service has made it a beloved destination for millions of shoppers nationwide.
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Job Requirements
- Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
- At least 1 year of selling or customer experience preferred
- Ability to lift at least 30lbs
- Ability to stand for at least two consecutive hours
- Ability to stoop, kneel, crouch, and climb ladders
- Ability to use electronic devices including cash register and handheld equipment
- Effective communication and presentation skills
- Motivation to work independently and as part of a team
Job Qualifications
- At least 1 year of selling or customer experience preferred
- Enjoy meeting people, learning about them, and sharing information
- Self-starter who is able to adapt quickly to changing customer expectations and needs
- Resourceful and eager to start a new venture and can adapt to changing priorities
- Able to handle electronic devices
- Able to effectively communicate and present information to customers, peers, and all levels of management
- Able to provide exceptional customer service and possess strong merchandising skills
Job Duties
- Make the customer the number one priority by connecting with customers on the sales floor to provide great customer service
- Leverage apparel product and trend knowledge to make product recommendations, educate and assist the customer, and increase sales
- Respond to customer requests for additional merchandise and share knowledge about featured brands/products to drive product sales and give expert style advice
- Demonstrate full understanding of Macy's loyalty programs and point of sale systems
- Maintain selling floor presentation following company merchandise directives and ensure fitting rooms are customer-ready by promptly clearing merchandise and returning it to the appropriate area on the selling floor
- Work store events in whatever capacity is required to ensure successful execution and seamless customer experience
- Ensure receipt of new merchandise, unpack and set up new merchandise according to visual guidelines, and repack unsold inventory to be delivered to the distribution center
- Reconfigure store fixtures to prepare new layout and visual presentation for upcoming theme
- Ensure accurate merchandise pricing and process markdowns in a timely and accurate manner
- Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
Job Location
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