Retail Sales Associate, Quaker Bridge Mall - Part Time

Macy's is more than just a retail store; it is an iconic American institution with a rich history spanning over 160 years. Known for its blend of innovation and tradition, Macy's has become a household name synonymous with memorable shopping experiences and major cultural events, such as the Macy's 4th of July Fireworks and the world-famous Thanksgiving Day Parade. The company prides itself on creating inspiring stores filled with irresistible products that capture the hearts and minds of customers across the United States. Macy's commitment to excellence, inclusive culture, and customer-centric approach make it a unique and special place to work.

As a Retail Selling Colleague at Macy's, you take on a vital role that goes beyond typical cashier responsibilities. This full-time or part-time position involves combining strong selling skills with genuine hospitality to create standout shopping experiences. Your role focuses on understanding customer needs, offering personalized product recommendations, and connecting shoppers with the perfect merchandise and services. Whether engaging customers on the sales floor or in the fitting room, you are expected to use your warmth, product knowledge, and personal approach to turn ordinary visits into memorable moments. You will be driven to meet and exceed sales goals by employing smart selling behaviors and building trusting relationships that foster customer loyalty.

Selling colleagues at Macy's begin their days energized and prepared, wearing their name badge with pride, greeting teammates warmly, and ensuring the sales floor is clean, organized, and ready for customers. Continuous learning about new arrivals, top-selling items, current trends, and promotions equips you to confidently educate and engage customers. Throughout the day, maintaining a shoppable and inviting environment includes recovering the sales floor and fitting rooms, updating signage and pricing, and supporting merchandise moves when needed.

A key aspect of the role is the strong focus on customer service—offering personal, friendly interactions that build connections and encourage return visits. Selling Colleagues also 'Finish Strong' by sharing the benefits of Macy's Loyalty Program, ensuring customers leave fully satisfied, and often delivering purchases personally while using the customer's name. Collaboration and support among colleagues are core to Macy's values, promoting an honest, caring workplace culture that benefits both employees and customers.

Physically, the role requires stamina for standing at least two consecutive hours, the ability to lift up to 25 pounds, and performing tasks involving reaching, stooping, kneeling, crouching, and climbing ladders. Close vision, color vision, depth perception, and proficiency with electronic devices such as handheld equipment and cash registers are also essential.

Macy's offers a dynamic and inclusive work environment with a competitive salary and comprehensive benefits package. Employees enjoy health, dental, vision, life and disability insurance options, a 401(k) match to help build for the future, paid time off, and eight paid holidays. Additional perks include merchandise discounts, performance-based incentives, annual merit reviews, and access to mental health counseling and legal or financial advice through the Employee Assistance Program. With opportunities for continuous learning and leadership development, Macy's supports career growth within a vibrant and collaborative community. Joining Macy's means contributing to a legacy of excellence and becoming part of the next remarkable chapter in American retail history.