Retail Sales Associate (Part Time or Full Time)

The hiring organization is Fast Retailing, a global leader in apparel retail known for its flagship brand UNIQLO. As a major player in the fashion retail industry, Fast Retailing operates numerous stores worldwide, including the prominent UNIQLO retail locations. The company prides itself on delivering high-quality, functional clothing with a customer-focused approach, creating exceptional shopping experiences across its stores. UNIQLO stores emphasize a commitment to outstanding customer service, innovative merchandising, and a collaborative work environment that values diversity and inclusion. The Chestnut Hill location offers a dynamic retail space where team members engage directly with customers on a daily basis, promoting a culture of excellence and continuous improvement. Fast Retailing fosters an inclusive workplace environment and is committed to equal employment opportunities for all individuals. This specific role is for a Sales Associate at the UNIQLO store located in Chestnut Hill, offering an hourly starting salary of $17.50 to $18.50. The Sales Associate plays a vital role as the customer service specialist of the store, acting as the frontline ambassador for the brand. Their primary responsibility is to exceed customer expectations by attentively listening to customer needs, helping them find products that perfectly suit those needs, offering detailed product knowledge, and skillfully closing sales. Success in this role requires a combination of strong communication skills, product expertise, and a friendly, approachable demeanor. Additionally, Sales Associates at UNIQLO contribute to maintaining the visual and operational standards of the store. This includes ensuring cleanliness, organization, and presentation of merchandise in full size runs. They manage customer interactions by applying UNIQLO’s fundamental service principles and are knowledgeable about fitting room protocols to assist customers effectively. The role also involves operational duties such as acting as a cashier when needed, processing shipments, and assisting management with store issue resolution and special projects. Sales Associates are expected to uphold company policies and procedures diligently and promptly report any infractions. The position demands flexibility in scheduling, as candidates must be willing to work evenings and weekends. Full-time employees are expected to average 32 or more hours weekly, particularly during busier seasons, and have open availability on weekends, although reasonable religious exemptions may be considered. This role is ideal for individuals who thrive in a fast-paced retail environment, enjoy engaging with customers, and want to grow within a respected global brand. Fast Retailing values diversity and provides equal opportunity employment, ensuring a workplace free of discrimination based on race, color, religion, sex, veteran status, disability, and other legally protected categories. Joining the team at the Chestnut Hill UNIQLO store means becoming part of a globally recognized brand committed to quality, customer satisfaction, and inclusive values.