Retail Sales Associate-LOUIS JOLIET MALL

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $16.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
employee discount
on-demand pay
Employee assistance program
Paid Time Off

Job Description

Bath & Body Works is a renowned retailer specializing in fragrant personal care products, home scents, and beauty items. Established as a leader in the retail industry, the company is dedicated to creating a welcoming environment where diversity is embraced and every associate is valued. Bath & Body Works prides itself on delivering exceptional customer experiences through a wide range of high-quality products that inspire and uplift its clientele. The company invests heavily in career development, inclusive culture, and sustainability, committing to both the growth of its employees and the betterment of the communities it serves.Show More
As an esteemed retail company, Bath & Body Works offers robust benefits such as medical, dental, and vision coverage, a 40% employee discount, flexible daily or weekly pay options, and a vibrant workplace atmosphere that fosters teamwork and customer engagement. With a focus on recruiting and advancing top talent, Bath & Body Works ensures each associate feels empowered to perform at their best both professionally and personally.

The role of Sales Associate at Bath & Body Works is integral to the company’s mission of providing excellent service and memorable shopping experiences. This position requires individuals who are passionate about personal interaction, capable of understanding customer needs, and skilled at guiding shoppers to the perfect products for themselves or as gifts. Sales Associates are expected to embody the brand’s core values by delivering friendly, knowledgeable, and engaging service in a fast-paced retail environment.

Besides being the face of the store, Sales Associates drive customer loyalty by promoting the company’s rewards program and maintaining a neat and inviting store atmosphere. They actively participate in merchandise replenishment, visual merchandising, and supporting the overall operational excellence of the store. Physical activity is a standard component of the job, involving standing, walking, lifting, and organizing stock to ensure the store remains full and attractive.

Associates at Bath & Body Works work during peak retail times, including evenings, weekends, and holidays, adapting to a variety of shifts to meet customer demand. They uphold safety standards and company policies at all times to maintain a secure and pleasant shopping environment. The role also requires adaptability, effective communication skills, and the ability to manage and de-escalate challenging situations with tact and professionalism.

Beyond day-to-day responsibilities, Bath & Body Works fosters a sense of belonging through its Gingham Nation culture that supports associates with fair pay, rich benefits, and ongoing development opportunities. This environment encourages employees to grow both at work and in their communities, reinforcing the company’s commitment to making a positive impact on the world. Overall, this Sales Associate role offers an exciting opportunity to join a dynamic retail brand focused on excellence, community, and sustainability.Show Less

Job Requirements

  • High school diploma or equivalent
  • Previous retail or customer service experience preferred
  • Ability to stand, walk, reach, bend, and lift up to 50 pounds
  • Availability to work flexible hours including evenings, weekends, and holidays
  • Effective communication skills
  • Ability to work in a fast-paced environment
  • Willingness to learn product knowledge and company policies

Job Qualifications

  • Thrives in a customer-first based retail environment
  • Demonstrated sales and customer experience results in a fast-paced environment
  • Effective communication skills, being open to feedback, and the ability to adapt quickly
  • Ability to de-escalate store and customer situations effectively
  • Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays

Job Duties

  • Deliver exceptional in-store customer experiences through selling behaviors rooted in our values and product knowledge
  • Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations
  • Drive rewards program enrollment and engagement on both the sales floor and at check-out
  • Provide a friendly and efficient cash wrap experience, including ringing customer purchases at the cash register and keeping the cash wrap neat, clean, and stocked
  • Support product replenishment activities and maintain brand standards to keep the store full and abundant
  • Assist with floorset execution, window changes, visual presentation, and marketing placement as needed
  • Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations

Job Location

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