
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.00 - $19.51
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
401k Match
performance-based incentives
Employee assistance program
Paid holidays
Merchandise discounts
annual merit review
Job Description
Macy's is a renowned and iconic retail department store with a rich history spanning over 160 years. Known for its innovative approach combined with strong traditions, Macy's has firmly established itself as a part of American culture. Beyond just a retail store, Macy's has been synonymous with major national events like the Macy's 4th of July Fireworks and the Thanksgiving Day Parade, events that have become deeply rooted in the hearts and minds of millions. The company prides itself on creating memorable shopping experiences, connecting customers with products that fit their needs, and building lasting relationships through exceptional customer service and genuine hospitality. Macy's is a forward-thinking retailer that focuses on delivering outstanding service while fostering a diverse and inclusive workplace environment where each colleague's growth is nurtured. The retail space is dynamic and fast-paced, demanding a team of passionate individuals committed to excellence and teamwork.
The role of a Retail Selling Colleague at Macy's goes far beyond processing transactions. This position is designed for those who thrive on personal interaction and have a deep enthusiasm for retail sales and customer satisfaction. Selling colleagues play a crucial role in creating standout shopping experiences by blending product knowledge with exceptional hospitality. Their primary responsibility is to understand customer needs and provide personalized recommendations that ensure customers leave the store satisfied and eager to return. This includes engaging customers warmly on the sales floor or in fitting rooms, maintaining an inviting and organized sales environment, and focusing intensely on meeting sales goals through customer engagement and intelligent selling strategies. This role is ideal for individuals who enjoy meeting new people, collaborating within a team, and take pride in maintaining an organized, welcoming atmosphere. Employment can be full-time or part-time, with schedules often including weekend and holiday shifts to meet business needs. Macy's offers performance-based incentives and comprehensive benefits such as health insurance options, 401(k) matching, paid holidays, and employee wellness programs. Employees are encouraged to participate in continuous learning and leadership development opportunities, making Macy's not just a place to work but a place to grow and succeed in the retail industry.
The role of a Retail Selling Colleague at Macy's goes far beyond processing transactions. This position is designed for those who thrive on personal interaction and have a deep enthusiasm for retail sales and customer satisfaction. Selling colleagues play a crucial role in creating standout shopping experiences by blending product knowledge with exceptional hospitality. Their primary responsibility is to understand customer needs and provide personalized recommendations that ensure customers leave the store satisfied and eager to return. This includes engaging customers warmly on the sales floor or in fitting rooms, maintaining an inviting and organized sales environment, and focusing intensely on meeting sales goals through customer engagement and intelligent selling strategies. This role is ideal for individuals who enjoy meeting new people, collaborating within a team, and take pride in maintaining an organized, welcoming atmosphere. Employment can be full-time or part-time, with schedules often including weekend and holiday shifts to meet business needs. Macy's offers performance-based incentives and comprehensive benefits such as health insurance options, 401(k) matching, paid holidays, and employee wellness programs. Employees are encouraged to participate in continuous learning and leadership development opportunities, making Macy's not just a place to work but a place to grow and succeed in the retail industry.
Job Requirements
- Flexible availability including days evenings weekends and holidays
- Ability to communicate effectively with customers coworkers and supervisors
- Ability to read and understand employment and safety policies in English
- Dependable attendance and punctuality
- Ability to meet daily sales goals
- Comfortable using electronic devices including cash registers
- Ability to stand for extended periods and perform physical tasks such as lifting up to 25lbs
- Capacity to work in a fast-paced retail environment
- Positive attitude and eagerness to learn and adapt
Job Qualifications
- High school diploma or equivalent
- Previous retail sales experience preferred but not required
- Strong communication and interpersonal skills
- Ability to work flexible hours including weekends and holidays
- Basic proficiency with electronic devices and cash registers
- Comfortable working both independently and as part of a team
- Customer-focused with a friendly and outgoing personality
Job Duties
- Greet customers with warmth and enthusiasm to create personal connections
- Understand customer needs and recommend appropriate products and services
- Maintain a clean, organized, and shoppable sales floor and fitting rooms
- Stay informed on new merchandise arrivals, sales promotions, and current trends to assist customers effectively
- Achieve daily and weekly sales goals through effective customer engagement and smart selling
- Collaborate with team members to support a positive and productive work environment
- Complete sales transactions accurately and promote Macy's Loyalty program benefits
Job Criteria
Experience
No experience required
Job Location
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