Retail Sales Associate (Full Time)
Job Overview
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Job Description
The Charles H. Wright Museum of African American History, located in Detroit, Michigan, stands as a premier cultural institution dedicated to the preservation and celebration of African American history and culture. Established in 1965, the museum serves as an essential resource for education, inspiration, and community engagement, attracting thousands of visitors annually. Its mission revolves around opening minds and changing lives by engaging the public in exploring African American heritage through dynamic exhibits, educational programs, and special events that foster understanding, acceptance, and unity among diverse audiences. The museum's impactful work is supported not only through its collections and programming... Show More
Job Requirements
- Proof of COVID-19 vaccination required by the date of hire
- at least one year of cashiering experience in a fast-paced environment
- proficiency in data entry and knowledge of database and office systems
- familiarity with standard POS systems
- ability to work weekends and evenings as needed for special events
- excellent customer service skills
- strong verbal and written communication skills
- interest in African American history and culture
Job Qualifications
- At least one year of cashiering experience in a fast-paced environment such as museum, retail stores, entertainment, theme park, movie theater
- experience in a membership sales environment is a plus
- proficiency in data entry and knowledge of database and office systems
- familiarity with standard POS systems
- knowledge of Shopify is preferred
- ability to learn and apply effective sales techniques in a team-centered environment
- excellent customer service skills, attention to detail, and problem-solving abilities
- enthusiasm for delivering exceptional customer service and a strong interest in African American history and culture
- excellent verbal and written communication skills
- available to work weekends and evenings as needed for special events
Job Duties
- Deliver exceptional customer service and create a welcoming environment for all visitors
- actively engage customers to promote and sell museum merchandise
- handle sales transactions efficiently and accurately in the museum store
- assist in merchandising, restocking, and maintaining the store's visual presentation to drive sales
- promote museum programs and events through knowledgeable interactions with customers
- collect and report on visitor metrics and conduct inventory of merchandise
- support administrative tasks and collaborate with team members in a fast-paced environment
- provide assistance across in-person, phone, and online channels to maximize sales opportunities
Job Location
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