Retail Sales Associate, Coral Square - Full Time

Macy's is an iconic American retail establishment that has been a beloved part of the nation's culture and commerce for over 160 years. Known for its rich history, innovative approach, and traditions, Macy's offers an incredible shopping experience with a wide range of irresistible products. It is famous not just for its stores but also for its involvement in community and national events, including the Macy's 4th of July Fireworks and the Thanksgiving Day Parade. The company prides itself on creating an inspiring environment where customers and colleagues alike can build meaningful connections and share memorable moments. Working at Macy's means being part of a vibrant community dedicated to delivering quality service and exceptional retail excellence.

The role of a Retail Selling Colleague at Macy's is designed for individuals who are passionate about sales and creating standout shopping experiences. This position goes well beyond simply being a cashier; it entails blending genuine hospitality with smart selling techniques to fulfill and exceed customer needs. Retail Selling Colleagues engage customers by offering personalized recommendations based on thorough product knowledge and sincere hospitality. Whether assisting on the sales floor or in the fitting rooms, they ensure every customer interaction is warm, informative, and memorable.

Colleagues in this role start their day motivated and prepared to achieve sales goals. They prepare by reviewing sales targets, learning about new product arrivals, promotions, and current retail trends to confidently assist and educate customers while driving sales performance. Maintaining a clean, organized, and welcoming store environment is also essential, enabling customers to feel comfortable from the moment they enter. Selling Colleagues focus intently on customer engagement and relationship building, often employing personalized service strategies such as using customers' names and sharing loyalty program benefits to encourage repeat visits and long-term brand loyalty.

Flexibility is critical in this role, as Retail Selling Colleagues typically work a combination of full-time or part-time schedules, including evenings, weekends, and holidays. The position demands excellent communication skills, dependability, and the ability to handle electronic devices confidently for tasks such as processing transactions and inventory management. Physical stamina is also required, with duties involving standing for extended periods, lifting merchandise up to 25 pounds, and performing various physical movements such as reaching, crouching, and climbing ladders.

Macy's offers a dynamic and inclusive work environment that values continuous learning and career development. The company supports its team members with competitive pay, comprehensive health and wellness benefits, including medical, dental, vision, life, and disability insurance options, a 401(k) match to plan for the future, and paid time off along with eight paid holidays annually. Additionally, employees enjoy merchandise discounts, performance-based incentives, and access to an Employee Assistance Program that provides mental health counseling and legal/financial advice. Macy's fosters teamwork and community involvement through Colleague Resource Groups and volunteer opportunities, making it an enriching workplace for individuals looking to grow their careers in retail while making a positive impact.

Joining Macy's means becoming part of a story that touches millions of lives and delivering exceptional experiences that keep customers coming back. This Retail Selling Colleague position is ideal for those who thrive on customer interaction, enjoy working in fast-paced environments, and are committed to excellence in retail service. Whether helping customers find the perfect gifts or ensuring the sales floor is presented at its best, employees at Macy's help write the next chapter of this legendary American retail story.